Lean Six Sigma Manager - Hybrid

Company: UnitedHealth Group
Location: Houston
Posted on: March 20, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)


As a Senior Manager Lean Six Sigma, supporting Optum Financial & Optum Bank, you'll work with one of the top teams in the business and find yourself directly improving consumer health outcomes at the intersection of consumer health and individual wealth.


This is a complex, fast-paced, matrixed environment with a lot of moving parts. The Sr Manager Lean Six Sigma will leverage their expertise to obtain the maximum value on a variety of performance and process improvement projects. They will be responsible to concurrently manage a portfolio of multiple large to medium to small size improvement projects. -


As an individual contributor, you'll be responsible for delivering Lean and Six Sigma projects that provide exceptional business value to the organization and improve the customer experience. As a manager of the project portfolio, you'll be responsible for building a project cadre of operational excellence green belts, motivating them to achieve a high level of performance, and tracking their project value attainment.


If you are located in Eden Prairie MN, Draper, UT or Tampa, FL, you will have the flexibility to work remotely*, as well as work in the office as you take on some tough challenges.


Primary Responsibilities:

• 
  
• Deliver Lean and Six Sigma projects that provide exceptional business value to the organization and improve the customer experience
  
• Manage the Operational Excellence project portfolio
  
• Achieve Lean Six Sigma project values of 10X
  
• Build the operational excellence green belt project cadre, training them to achieve project value attainment of 5X, minimum
  
• Diagnose ongoing process improvement opportunities and develop solutions using principles of process excellence and related tools
  
• Lead other project implementation and process improvement activities
  
  
  
  You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
  Required Qualifications:
  
  
  • 
    
  • BA/BS degree OR equivalent years of experience
    
  • Six Sigma, Black Belt, or Lean certification -
    
  • 3+ years of applicable experience delivering business improvement projects
    
  • 2+ years of project management tracking/reporting experience for a large portfolio of projects
    
  • Experience leading CI projects incorporating Lean, Agile and Six Sigma methodologies
    
    
    
    Preferred Qualifications:
    
    
    • 
      
    • BA/BS degree in Business, Engineering, Finance, Health Care or related field
      
    • Lean Six Sigma Master Black Belt certification
      
    • 5+ years of applicable experience managing and administering performance improvement projects in accordance with Six Sigma philosophies and principles within the service industry
      
    • 2+ years of experience in complex call center operations and/or claims processing operations
      
    • 2+ years of experience in business/financial analysis or the banking industry
      
    • Experience with ISO 9001 -
      
    • Proven ability to prioritize effectively, drive results with sense of urgency, provide value at the speed of external customer demand
      
    • Proven ability to deliver significant results at 10X
      
      
      
      Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.
      
      
      
      ---All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
      
      
      At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
      
      
      
      Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
      
      
      UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Houston , Lean Six Sigma Manager - Hybrid, Accounting, Auditing , Houston, Texas