Associate IT Business Analyst

Company: Disability Solutions
Location: Houston
Posted on: April 18, 2024

Job Description:

CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people. Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce. At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve. Job SummaryCenterPoint Energy is looking for an Associate IT Business Analyst to join our End User Business Device Team, located in Houston, TX. You will have the ability to: provide overall management support for day-to-day operations for Technology Services End User Services. The management support includes end to end life-cycle events, which includes processing invoices and shopping carts, reporting, data analysis, budget and forecasting, procurement collaboration, contract compliance, computer hardware, mobile and software asset management, operational processes, verbal interactions with end users or team members, and some project management comprehension. The position is fast-paced and requires initiative, critical thinking, flexibility, investigative and positive mind-set, well-versed in verbal and written communication skills with understanding of SAP and analytical strategies to provide the necessary tools and services to our end users with a focus on an enhanced user experience. A basic understanding of backend requirements, comprehension of technical requirements and staying abreast corporate standards and policies to support assets such as computers, printer hardware, miscellaneous accessories, audio/visual, support services, software, multi-function devices and mobile devices and the wireless services. Essential Functions

• Understands the components of SAP and Financial Accum (O&M and Capital)
• Ability to support forecasting and budget requirements
• Has knowledge of necessary requirements for processing invoices
• Ability to audit data for compliancy and accuracy of records
• Has basic knowledge of mobile devices and the offered services
• Process shopping carts accurately
• Support, maintain, and report time tracking
• Proficient in utilizing ServiceNow for ticketing, asset management and report generation
• Develop and contribute to various metrics for progress measurements to understand trends and improve operational efficiencies
• Comprehends life cycle processes for optimization of of approved assets
• Knows software asset management intricacies of software licensing
• Proactively updates and/or removes software products from management system
• Familiar with licensing types and packaging of software
• Facilitates periodic meetings with internal teams or strategic partners as needed
• Observes compliancy and adherence to SLA's and other performance metrics
• Benchmarking and process improvement to enhance end user services Essential Functions Continued
  • Recognizes the value of managed asset operations through standardization and strategic goals.
  • Proficient in written and verbal communications
  • Understands requirements for Agile methodology for supporting operating platforms
  • Provides consultation to end users suitable to their need
  • Technologically intimate with IT industry trends and directions
  • Proficient in O365; including 'Cloud' services with exposure to MS Teams for chat, sharing and other featured capabilities
  • Knowledge of corporate policies and guidelines (Financial, Accounting, Purchasing & Logistics, etc.)
  • Supportive and involved in Emergency Operations events Education Description
    • Requires a minimum of a bachelor's degree in Business Administration or related field OR equivalent work experience Experience
      • Requires minimum of 0-3 years previous experience in IT services related to asset management life cycle of hardware and software supporting end user support processes; including financial background and understanding of Sourcing processes. We want you to know Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together. Diversity, Equity and Inclusion CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce. At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve. What we bring to you
        • Competitive pay
        • Paid training
        • Benefits eligibility begins on your first day
        • Transit subsidies
        • Flexible work schedule, paid holidays and paid time off
        • Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
        • Professional growth and development programs including tuition reimbursement
        • 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution Job Type: Full Time Posting Start Date: 04/15/2024 Posting End Date: 04/29/2024 This contractor and subcontractor shall abide by the requirements of 41 CFR ---- 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Keywords: Disability Solutions, Houston , Associate IT Business Analyst, Accounting, Auditing , Houston, Texas