Business Analyst

Company: Corebridge Financial
Location: Houston
Posted on: April 1, 2026

Job Description:

Who We Are At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow. We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life: We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners. We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders. We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future. We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work. Who We Are At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow. We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life: We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work Who You’ll Work With The Business Analyst role will report to the Operations Support Manager under the Governance and Reporting team and will collaborate closely with IT partners and business stakeholders across multiple business units. As a member of the ALIP Production Support Team, you will be tasked with tracking and managing any reported issues related to the admin. Responsibilities include but not limited to working with IT and business partners throughout the full life cycle of defects including intake, research, root cause analysis, prioritization and implementation. About the role What you need to know: Troubleshoot escalated process issues, perform root cause analysis on problems, and implement fixes or workarounds. Manage JIRA and ServiceNow Incident prioritization and backlog Track and report RCA and defect recovery metrics to ensure SLA adherence for timely issue resolution Communicate with Operations partners to obtain clear business impact and transparency of resolution timeline Support Business Continuity Planning and Enterprise Resiliency efforts across production environments Champion process improvement initiatives to enhance operational efficiency and reduce production incidents What we’re looking for: Experience: 3 years of experience of supporting Life and Retirement Operations General knowledge of JIRA, Excel, Corebridge Financial Life system/platforms preferred Strong organization and planning skills Excellent communication, problem solving, and analytical skills Adaptability to changing business needs Compensation The anticipated salary range for this position is $63,000.00 to $53,000.00 [Woodland Hills, CA, Jersey City, NJ] at the commencement of employment. Not all candidates will be eligible for the upper end of the salary range. The actual compensation offered will ultimately be dependent on multiple factors, which may include the candidate’s geographic location, skills, experience and other qualifications. In addition, the position is eligible for a discretionary bonus in accordance with the terms of the applicable incentive plan. Corebridge also offers a range of competitive benefits as part of the total compensation package, as detailed below. Work Location This position is based in Corebridge Financial’s [Houston, TX, Woodland Hills, CA, Jersey City, NJ] offices and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely. LI-ST1 LI-HYBRID Why Corebridge? At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive. Benefit Offerings Include: Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being. Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately. Employee Assistance Program: Confidential counseling services and resources are available to all employees. Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000. Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work. Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it. Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy. We are an Equal Opportunity Employer Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives. Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to TalentandInclusion@corebridgefinancial.com . Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law. We will consider for employment qualified applicants with criminal histories, consistent with applicable law. To learn more please visit: www.corebridgefinancial.com Functional Area: OP - Operations Estimated Travel Percentage (%): Up to 25% Relocation Provided: No American General Life Insurance Company

Keywords: Corebridge Financial, Houston , Business Analyst, Accounting, Auditing , Houston, Texas