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Automotive Service Advisor/ Service Writer

Company: Gillman Chrysler Jeep Dodge Ram
Location: Houston
Posted on: September 24, 2022

Job Description:

Service Advisor Gillman Chrysler Jeep Dodge Ram in Houston is looking for experienced Service Advisors to join their industry leading service team. Proud Recipients of the Houston Chronicle's top work place award in 2010, 2011, 2012, 2013, 2014, 2015 and 2016. Job Responsibilities:

  • Automotive Service Advisors greet customers and assist them with any inquiries they may have
  • Perform vehicle walk arounds and document customer concerns to enable the technician to properly diagnose and service the vehicle
  • Selling Service directly to the customer on the front-lines
  • Service Advisors prioritize required services, and are prepared to provide options upon request
  • Document declines for services and ask for follow-up on future service considerations
  • Keep customers informed on completion times, service expenses, and possible changes
  • Service Advisors remain involved with the delivery of the vehicle to the customer upon completion to ensure all customer concerns can be addressed
  • Spend quality time building a professional relationship with the customer
  • Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle Job Requirements:
    • 2 years of Service Advisor experience is required
    • Chrysler experience is highly preferred, but willing to accept candidates with outside brand experience
    • Outgoing personality with expertise at developing relationships (i.e., a "people person")
    • Basic computer and internet proficiency required
    • Valid U.S. driver's license with a clean driving record
    • Must be eligible to work in the US
    • Must pass pre-employment screening to include MVR, drug test, and criminal background check Dealership Commitment:
      • Medical/Dental/Vision/Life
      • 401(k) with company match
      • Paid vacation
      • Employee deductions
      • Drug Free work environment Start your career as a Service Advisor with Chrysler today. Apply Now!

Keywords: Gillman Chrysler Jeep Dodge Ram, Houston , Automotive Service Advisor/ Service Writer, Advertising , Houston, Texas

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