Service Advisor/Writer

Company: Demontrond Mazda
Location: Webster
Posted on: November 26, 2022

Job Description:

If you are great with people and a great listener who enjoys the automotive industry, then our dealership has the perfect job for you! DeMontrond Mazda needs more than a Service Advisor, we need an outstanding communicator with a strong work ethic. A successful Service Advisor is someone who has great communication and interpersonal skills, with a sharp eye for detail. The DeMontrond Automotive Group has a long-standing tradition of excellence and guest-satisfaction, and we are seeking team members who have the highest level of integrity, are self-motivated and have a desire for a long-term career rather than just a job. Apply Today! Benefits and Compensation Compensation Based on Experience Medical, Vision, Dental and Supplemental Insurance 401(k) Retirement Plan Paid Time Off and Holiday Pay Company Paid Continued Education and Training And More! Duties and Responsibilities Attitude is everything greet Service department customers promptly and courteously. Schedule customer appointments; Maintain an organized schedule Listen to each customer and clearly articulate repair needs to technicians. Upsell recommended/additional services using low pressure, high integrity methods. Provide accurate estimates of repair/maintenance costs. Adherence to dealership policy on customer vehicle care and operation. Follow up on each repair and keep customers informed of progress. Sell and manage extended warranties. Inspect repair quality and ensure that all work is complete. Notify customers when vehicles are ready for pick up. Review and explain repairs and associated costs with customers. Handle minor customer concerns and complaints. Keep the Service Manager informed of all problems and potential problems. Qualifications High School Diploma or GED, required Valid Driver's License, required Two (2) years of verifiable, successful experience as a Service Advisor or a strong working knowledge of automotive repair, preferred CDK experience, helpful! Must Pass Pre-Employment Background & Drug Test Screening About Us The DeMontrond Automotive Group was established in Houston in 1953, but dates to 1914 with the first Buick franchise in Texas. Our family of dealerships is an established group of family-owned and operated automobile and recreational vehicle dealerships serving the Greater Houston-area from Conroe to Texas City. We currently offer Chrysler, Dodge, Jeep, Ram, Buick, GMC, Volvo, Volkswagen, Kia, Chevrolet, Hyundai, Genesis and a wide range of trailers, 5th wheels and motorhomes. DeMontrond Automotive Group is the exclusive home of Warranty Forever in the Greater Houston-area. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws. Professional, Driven and Reliable applicants ONLY.EOEJob Type: Full-timeJob Type: Full-timePay: $41,064.00 - $128,595.00 per yearBenefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insuranceShift: Day shiftExperience: Service Writers: 1 year (Preferred)License/Certification: Driver's License (Required)Work Location: One location

Keywords: Demontrond Mazda, Houston , Service Advisor/Writer, Advertising , Webster, Texas