Customer Support Trainee

Company: GrowVix
Location: Houston
Posted on: June 25, 2025

Job Description:

This isn’t your average customer service role. At GrowVix, we partner with one of the top pest control providers in the industry. Our mission is to help homeowners feel confident, safe, and protected in their homes. That starts with honest, effective customer conversations. We’re looking for a Customer Support Trainee who’s ready to learn the ropes, build real connections, and be part of a team that takes pride in offering practical solutions. As a Customer Support Trainee, you’ll speak directly with homeowners, help them understand their options, and guide them toward pest prevention plans that actually work. Our Customer Support Trainee position is designed for entry-level candidates ready to build a long-term career. If you're personable, reliable, and ready to roll up your sleeves, we’ll give you the tools and training to succeed as a Customer Support Trainee. You’ll learn: How to explain pest control services in a clear and helpful way What to listen for when assessing common homeowner concerns How to answer questions with accuracy and professionalism How to schedule inspections, service plans, or follow-ups Best practices for residential outreach and face-to-face support

Keywords: GrowVix, Houston , Customer Support Trainee, Customer Service & Call Center , Houston, Texas