Customer Service Representative
Company: Gpac
Location: Texas City
Posted on: July 1, 2025
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Job Description:
Job Description: As a Customer Service Representative , are you
looking for an opportunity to be part of a team? You will support
our Property & Casualty insurance team in delivering exceptional
service every day. Key Responsibilities: Serve as the primary point
of contact for clients regarding their Property & Casualty
insurance policies. Answer phone calls, emails, and other inquiries
promptly and professionally. Assist clients with policy questions,
billing inquiries, coverage explanations, and document requests.
Process policy changes, endorsements, cancellations,
reinstatements, and certificates of insurance. Ensure client
records are accurate and up-to-date in the agency management
system. Qualifications: High school diploma or equivalent; college
degree preferred. 1–3 years of experience in an insurance customer
service role, ideally in Property & Casualty lines. Active Property
& Casualty Insurance License required (or willingness to obtain
within a set time frame). Working knowledge of P&C insurance
products (auto, home, renters, general liability, etc.). Strong
organizational, communication, and problem-solving skills. If
you're ready to take your career to the next level and join a team
that values excellence and innovation, we encourage you to apply
today. For additional information on this opportunity, please
contact Mike O’Hern directly at 218.212.7479 Resumes may be
confidentially sent to mike.ohern@gogpac.com All qualified
applicants will receive consideration without regard to race, age,
color, sex (including pregnancy), religion, national origin,
disability, sexual orientation, gender identity, marital status,
military status, genetic information, or any other status protected
by applicable laws or regulations. GPAC (Growing People and
Companies) is an award-winning search firm specializing in placing
quality professionals within multiple industries across the United
States since 1990. We are extremely competitive, client-focused and
realize that our value is in our ability to deliver the right
solutions at the right time.
Keywords: Gpac, Houston , Customer Service Representative, Customer Service & Call Center , Texas City, Texas
