Pest Control Technician
Company: Arrow Exterminators Family of Companies
Location: Humble
Posted on: January 15, 2021
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Job Description:
Position Summary: Provide uncompromised service to Arrow's
residential or commercial pest control customers utilizing an
Integrated Pest Management approach (IPM). Schedule services with
customers and Inspect & treat inside and outside areas of customer
properties for pests including attics and crawl spaces. Essential
Functions: Comply with company and label safety procedures Comply
with product label, state and federal regulations, and company
policies, procedures, and guidelines Schedule and keep appointments
with customers Interact and ask questions of customers to determine
customer concerns and existing conditions Perform thorough
inspection and evaluation of customer properties including
interior, exterior, attics, and crawlspaces Properly identify
insects, pest harborage areas, and conducive conditions Determine
best course of service Explain to customer the service procedures
and answer questions Provide service in accordance with our
proprietary STEPS Total Protection System utilizing Integrated Pest
Management (IPM) solutions Document service using handheld
technology or complete accurate and legible service documents and
provide to customer Sell additional services to existing and
prospective customers Draw diagrams/graphs of treatment areas per
company guidelines Provide marketing collateral to customer Collect
service payments from customers Respond to service call backs as
required by the customer Report issues to manager as per company
policy Operate company vehicle in compliance with Vehicle
Responsibility Agreement Maintain equipment and tools in good
working order Wash and clean vehicle and ensure proper maintenance
and repairs Complete internal reports as requested by manager
Maintain timesheets within company policy Attend and complete
training and meetings as required Perform other duties as required
by management Knowledge, Skills, and Abilities: Customer Service -
Knowledge of principles and processes for providing customer
service. This includes active listening, assessing customer needs,
and meeting quality standards for services. Compliance & Safety -
Knowledge of relevant equipment, regulation, procedures, and
documentation to ensure effective, compliant, and safe treatment
and services. English Language - Ability to write, speak, and
communicate in English and ability to read and understand technical
product labels. Monitoring - Ability to assess and evaluate current
or previous pest activity on the interior and exterior of a
structure. Math - Ability to calculate dosages and perform basic
math and ability to draw, mark, and analyze diagrams legibly.
Critical Thinking - Ability to use logic and reasoning to identify
problems and determine best solutions. Minimum Qualifications:
Compliance with Drug-free Workplace Policy Able to pass a
pre-employment background check upon offer of employment Ability to
pass and maintain any state regulatory agency required
licensing/certification exams Able to pass internal technical exams
Possess current Driver License in the state where you work, ability
to operate a motor vehicle and maintain a driving record consistent
with company standards High school diploma or equivalent Present a
professional appearance including wearing an approved Arrow uniform
Able to work a 40-hour (minimum) work week Willing to work evenings
and weekends as needed Physical Demands: The work environment and
physical demands described below is representative of those that an
employee encounters while performing essential functions of this
job. Constant mobility including walking, crawling, stooping,
bending, kneeling, squatting, lifting, looking, probing, climbing,
pushing, pulling, balancing, stretching and standing for long
periods Climbing into attics and crawling in crawlspaces Probing
timbers Daily physical labor Lifting up to 50lbs Driving of
automatic vehicle Environmental Factors: Work both indoors and
outdoors, in various weather conditions May withstand extreme
conditions such as heat in an attic in Summer or chill of
crawlspace in Winter Exposure to vegetation, dust, dirt, insects
and animal remains Some work in cramped spaces We are an Equal
Opportunity and a Drug-Free Workplace (The job description is not
an exhaustive statement of all the duties, responsibilities, or
qualifications of the job, nor is it intended to limit
opportunities for necessary modifications). For more information,
or to apply now, you must go to the website below. Please DO NOT
email your resume to us as we only accept applications through our
website. https://www.applicantpro.com/j/1008613-122154
Keywords: Arrow Exterminators Family of Companies, Houston , Pest Control Technician, Engineering , Humble, Texas
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