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Tier 1 Helpdesk Engineer Texas

Company: Genuent
Location: Houston
Posted on: January 16, 2022

Job Description:

Genuent is hiring a Helpdesk Engineer for our direct client in Grapevine, TX. Qualified candidate should send their resume (Word format) to Johna Rogers at jrogers@genuent.com

Helpdesk Engineer - Grapevine, TX or Houston TX (onsite)
Direct Hire Monitor and respond quickly to incoming requests relate to IT issues.
Maintain computer systems and act as support if any system goes down.
Responsible for PC's, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc).
Maintain user PCs, including upgrades and configuration as needed.
Assist with onboarding of new users.
Keep inventory of all equipment, software, and license users.
Install, configure, and upgrade PC software.
Basic knowledge, install/troubleshoot Adobe Pro, familiarity with the Adobe admin portal to create accounts for new users.

Keywords: Genuent, Houston , Tier 1 Helpdesk Engineer Texas, Engineering , Houston, Texas

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