Senior Sales Support Engineer
Company: PCS Software Inc
Posted on: June 25, 2022
Technical Solution Consultant
Targeted Start Date: ASAP
Location: (Prefer candidates in Houston, TX, but open to candidates
anywhere in the US with access to a major airport)
Travel Requirements: up to 75% organized travel potentially
requiredPosition Type: Experience RequiredAdditional Compensation
Plan -Potential for an annual discretionary bonus plan based on
PCS Software, Inc. is an AI-driven transportation management
platform leader fielding disruptive innovation for mid-to-large
sized enterprise shippers, carriers, and brokers in the United
States and Canada.
Cloud-based, API-integrated, PCS Software automates the entire
transportation logistics operation via a single, comprehensive
solution. Accessible via the web or the companion mobile app, the
PCS platform delivers powerful functionality to manage rate and
route optimization, mode selection, dispatch/tendering, carrier and
fleet management, safety and compliance, freight yard management,
settlement/accounting and more.
Supports both the pre-sales scoping process and the post-sales
design and implementation activities for complex technical
Prepares and delivers sales demos and facilitates technical
requirements gathering sessions. Reviews customer technical
specifications, recommends specific products or services, and
estimates cost and effort for implementation.
Plans and designs the configuration of products for initial
implementation or the deployment of custom solutions, enhancements,
Troubleshoots problems and oversees the completion of repairs,
workarounds, or customizations.
Delivers technical product training to customers and internal
Work is generally independent for creation and delivery of
presentations and collaborative in nature with .
Contributes to moderately complex aspects of a project.
Alternate Job Title:
Technical Product Solutions Engineer III, Platform Engineer
Success Criteria, Key Attributes, and Personal Characteristics
Post Sales Support
Product Development Life Cycle
Writing Procedures & Documentation
Integrated Development Environment (IDE) Software
Intellectual Curiosity: demonstrates strong ability to understand
the company's operations and economic levers, the company's
customer base, and the industry at large. Accuracy (Attention to
detail: Must live by the mantra of the devil is in the details and
will take great pride in getting it right.)
Maturity/Personal Accountability: genuine interpersonal skills with
ability to resolve conflicts, build rapport across the
organization, identify issues and present solutions in a simple,
meaningful, and focused manner; takes personal accountability for
responsibilities and decisions.
Communication: excellent communication, written and oral skills.
Ability to communicate to all levels comfortably and
Years of Experience
Requires 4 -7 years of related experience.
Bachelor's degree in Computer Science, Computer Engineering, CIS,
MIS, or related STEM focused degree
Employee Benefits Include:
Medical, Dental, and Vision benefits effective Day 1 with monthly
premiums paid by PCS!
Fidelity 401K with a 4% Company Match and Day 1 vesting
8 Paid Holidays Annually
3-weeks of PTO starting your first year and the ability to earn up
to 4-weeks of PTO with seniority
Company paid term life and short-term disability insurance
3-weeks of Paid Parental Leave
Fitness Club/Gym reimbursement program (up to $750/year)
Employee referral bonus program ($2,500 per accepted hire that you
refer as an employee)
EEO StatementPCS Software, Inc. is an Equal Opportunity Employer,
and all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability,
veteran's status, or any other protected characteristic.
PCS Core Values
Initiative: Will take initiative as an owner and not wait for
direction to act.
Accountability: Will own the action and results, the by-product of
your work and PCS.
Can-Do Attitude: Believing in yourself, you will always demonstrate
and achievable attitude.
Positive and Motivated: Brining positive energy, you will raise the
level of performance of those around you.
Say-Do Ratio: Delivering results that match the words you say.
Integrity: Consistent and uncompromising in strong values and
Honesty: Truthful and transparent during the difficult times, not
just the good times
Why Join PCS?
PCS Software, Inc. rewards your challenging work with excellent
opportunities for career growth and personal development. If you
want to be the newest member of a vibrant group of energized
technology leaders in an innovative and entrepreneurial
environment, then apply online today to start building solutions
that customers will love to use and join a company that truly
rewards your challenging work and values your talented
PCS Software, Inc. is considered one of the best places to work
because of our competitive compensation plans, comprehensive
benefits plan with 100% company paid medical, dental, and vision
premiums for you and your dependents, 401k with a 4% match,
generous PTO package, a truly creative and fun working environment,
complementary food/beverages in the office, paid training and
development opportunities, paid gym/fitness facility membership,
employee recognition programs, and amazing opportunities for career
growth and personal development.
PCS Software, Inc. will only employ those who are legally
authorized to work in the United States. This is not a position for
which sponsorship will be provided. Individuals with temporary
visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need
sponsorship for work authorization now or in the future, are not
eligible for hire.
This job description provides many examples of the types of
responsibilities required but is in not intended to be a
comprehensive list. The incumbent will complete other job
responsibilities as needed which are not specifically described in
We thank all respondents for their interest in PCS Software, Inc.
However, only those selected for an interview will be contacted. To
view additional information on PCS Software, Inc., please visit our
website at www.pcssoft.com. No calls or agencies
Keywords: PCS Software Inc, Houston , Senior Sales Support Engineer, Engineering , Houston, Texas
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