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Field Service Gas Technician

Company: EPCOR
Location: Magnolia
Posted on: January 27, 2023

Job Description:


Highlights of the job

We are hiring a full-time Field Service Technician working out of our EPCOR Texas Gas office in Magnolia, TX.

This individual performs a variety of field service duties to include meter and regulator station operation, pipeline patrols, customer service related field tasks as well as skilled work in the installation, maintenance, and repair of the gas distribution systems.

What you'd be responsible for

  • SAFETY is the number one responsibility of every employee at EPCOR - this includes the safe operation and inspection of assigned Company vehicles and equipment.
  • Perform tasks only qualified to do by the Company's Operator Qualification program (OQ).
  • Locating Facilities: Using locating instruments and system electronic maps to locate gas mains, and services, coordinate with excavators, and other third parties on all projects that could affect company facilities.
  • AMRs: Install and program Automated Meter Reading ("AMR") devices, read meters, analyze meter-reading issues and make required field adjustments.
  • Work Orders: Replace meters and regulators as required by work orders issued from Customer Service. Paint meters as required. Perform regulatory tasks, including pipeline patrols, servicing odorizers, regulator inspections, relief valve inspections, emergency valve inspections, sniff tests, cathodic protection surveys, and leak surveys.
  • Connect/Disconnect: Perform connects and disconnects, complete standing meter tests, light pilots.
  • Leak Calls: Respond to assigned leak calls. Evaluate and diagnose leaks on services and mains and in customer homes. Determine next steps, make immediate on site repairs if possible. When emergency condition exists, call-out first responders and initiate the emergency response plan. If excavation is required, call out contractor. Once fully trained the technician will be part of an on call rotation for after-hours leak investigations.
  • Must become familiar with the contents of the Safety Manual and live by the spirit of its intent, and be involved in creating and maintaining a safe working environment. Must complete all required safety training.
  • Inform customers of needed repairs and answer basic questions, ensuring that customers understand and are satisfied with work completed.
  • Carryout service orders for disconnects/collection efforts on delinquent accounts.
  • Other duties as required, commensurate with experience, skills, and abilities.What's required to be successful
    • High school diploma or equivalent (G.E.D.).
    • Once hired, requires the successful completion of EPCOR Gas Operator Qualification (OQ) and On the Job Training (OJT). Must maintain position OQs and any other required OQs and classroom training or certifications. Computer literacy required for completing service orders in customer information system.
    • Prior natural gas pipeline experience or natural gas utility experience is preferred.
    • The position requires pre and post-employment screenings including drug testing (as outlined by the Department of Transportation and Pipeline & Hazardous Materials Safety Administration), motor vehicle record (MVR) checks, criminal history checks, and other background checks and verifications.
    • Effective verbal communication skills and interpersonal/customer service skills (listening, cooperation, tact, diplomacy).
    • Ability to perform physical activities including but not limited to bending, stooping, grasping, reaching, twisting, turning, and lifting.
    • Must be able to lift tools, equipment, and materials up to 60 pounds.
    • Ability to complete reports legibly and accurately on paper and digitally.
    • Must live within 30 minutes of service area due to call-out response time.
    • May be required to hold stand-by duty work shifts, holidays, weekends, emergency call outs, and occasional extended hours.
    • Ability to work outdoors in all types of weather and may be exposed to extremes of climate and temperatures, high noise levels, rough terrain, and occasional work on ladders, roofs, attics, and under houses as well as confined spaces.

      Other important facts about this job

      As an EPCOR employee, you will enjoy a variety of benefits such as a competitive salary, an incentive award program, an excellent benefit package including medical, dental, vision and other insurance coverage, retirement plan with substantial company contribution, generous time-off schedules, training opportunities, tuition reimbursement, and certification support. We've been voted as a Best Places to Work employer and we value the safety of each of our team members through our robust safety training and celebration of safety milestones.

      Headquartered in Phoenix, EPCOR USA owns, operates and builds water, wastewater and natural gas infrastructure and is among the largest private water utilities in the Southwest. EPCOR USA is an indirect, wholly owned subsidiary of EPCOR Utilities Inc. We invest in and look after our communities and the environment. We're proud of the work we do and the people we hire to do it.

      Please note the following information:

      • A requirement of working for EPCOR is that you are at least 18 years of age and legally entitled to work in the United States.
      • If you are considered for the position, clearance on all applicable background checks (which may include criminal, driving, and educational) and professional reference checks is required.
      • To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-employment drug testing will be required.

Keywords: EPCOR, Houston , Field Service Gas Technician, Engineering , Magnolia, Texas

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