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Support Engineer

Company: INSPYR Solutions
Location: Houston
Posted on: May 28, 2023

Job Description:

Title: Application Support EngineerLocation: Houston, TX Duration: Direct Hire Work Requirements: US Citizen, GC Holders or Authorized to Work in the USQualified candidates can send their resume to Taylor Kast at Tkast@INSPYRSolutions.com The Application Support Engineer will have the following responsibilities here in Houston: Work directly with our development teams to understand and resolve our users' issues in real time Enhance automation and monitoring solutions for our analytics application to enable proactive issues resolution Take ownership of issues and coordinate activities between teams to help resolve efficiently Document issues including capture of key application resiliency metrics Expand upon our troubleshooting documentation to grow our level 1 and 2 support capabilities globally Engage with our users on the floor to understand common issues they face and work with development teams to address Assist with basic training of our users on key applications Other duties as assigned. This job description is subject to change at any time Attendance is an essential function to this roleQualifications 3+ years of support engineering experience 2+ years of working knowledge of SQL Strong organizational and documentation skills with ability to manage multiple tasks at one time Must have demonstrated ability to understand integrated systems and concepts including complex data flows Experience with Microsoft Excel, including exposure to VBA is a plus Understanding of commodities trading concepts including market data is beneficial Strong communication skills, both written and verbally Bachelor's degree or higher in an engineering / technical field, or equivalent experience Team player Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities Proactive and customer focused "make it work mentality Able to work in a high pressure on-call environment with changing priorities Highly responsive, energetic and enthusiastic Resourceful and able to think creatively and adapt About INSPYR Solutions:As a leading information technology partner, we connect top IT talent with our clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. We understand and value the unique needs of highly-skilled information technology professionals in the industry and always strive to stay above the curve. Our company was founded on the following core values: Be the Best, Understand the Urgency, Never Ever Give Up, Have the Courage to Excel, and Make a Contribution. We take pride in our business model and strive to create a positive workplace environment through an exemplary culture. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.PDN-99314f6b-729e-4599-9bb2-fd5f28754a9f

Keywords: INSPYR Solutions, Houston , Support Engineer, Engineering , Houston, Texas

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