Application Program Manager

Company: Pitney Bowes
Location: Houston
Posted on: May 15, 2022

Job Description:

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.We actively look for prospects who:
* Are passionate about client success.
* Enjoy collaborating with others.
* Strive to exceed expectations.
* Move boldly in the quest for superior and best in market solutions.Job Description:As a Technical Application Manger, you will play an integral part of our Global eCommerce Data services and application team supporting the business, product management, and the operations team by preparing a variety of reporting and analytics tools. These tools will help address essential business questions regarding quality, revenue, growth, performance, and profitability of Commerce Services and its key business lines.

You will:

• Analyze customer needs and make them into requirements.
• Work with internal teams, including developers, engineers, Q.A, Infrastructure, Facility operations and Client Success Team.
• Look into competitors/ Market standards and conduct capability analyses regularly.
• Organize and implement internal and customer training on how to use the product.
• Answer questions related to the product and its capabilities.
• Evaluate and deal with technical risks.
• Work with data pipelines, algorithms, API, UI/UX and automated systems.
• Being an evangelist and subject matter expert to the community.
• Implement beta tests.
• Liaising with customers and collecting feedback on the product, selecting which ideas to turn into features & Writing product feature requirements
• Managing the backlog and prioritization
• Setting the vision for the product and building the product roadmap
• Creating a list of objectives and key results by analyze metrics and data.
• Create success criteria for testing and product acceptance.
• Being at the forefront of the creation and maintenance of product documentation.
• Deciding which technical solution should be implemented
• Designing technical solutions
  Your background:
  
  • 15+ years' experience in Data service/Data Integration/Application development/Project management .
  • Proven solid knowledge of SQL
  • Familiar with Data pipeline, Data integration, REST API, UI/UX
  • Experienced in requirements gathering and translation of business requirements and needs into visualizations
  • Familiarity with project management tools , Jira, Confluence documentation
  • Able to develop and follow action plans from high-level requirements.
  • Fluent English and good presentation abilities; able to clearly express complex ideas in a virtual and multi-cultured environment
  • Experience in e-commerce, logistics and transportation a strong plus Experience in work with internationally dispersed teams
  • Knowledge of Talend, Informatica or other ETL tools will be an advantage.
  • Experience leading a team strongly preferredAbout us:
    
    Pitney Bowes Commerce Services business is the fastest growing business unit at Pitney Bowes. Our full suite of domestic and cross-border solutions help businesses of all sizes conduct commerce to Sell Farther, Ship Greater, and Completely Overdeliver TM. As the global leader in cross-border ecommerce, we manage the end-to-end international journey for more than 300 retailers, direct merchants and online marketplaces worldwide. Our end-to-end value also includes industry-leading capabilities in fulfillment, shipping, and returns. These solutions are enabled by cloud-based innovation and powerful analytics tools. We've unlocked the secret to shipping that sells - helping our clients fulfill their brand promise with an out of box experience you have to see to believe, returns so smart, they have their own zip code.
    We will:* Provide the opportunity to grow and develop your career
    * Offer an inclusive environment that encourages diverse perspectives and ideas
    * Deliver challenging and unique opportunities to contribute to the success of a transforming organization
    * Offer comprehensive benefits globally ()Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
    Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.
    All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

Keywords: Pitney Bowes, Houston , Application Program Manager, Executive , Houston, Texas