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Commercial Relationship Manager

Company: Stellantis Financial Services US
Location: Houston
Posted on: June 25, 2022

Job Description:

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.Job SummaryThe Commercial Reporting Specialist will create and manage a suite of standard reporting and/or a dashboard on the SFS Commercial portfolio. To include high level portfolio performance, new/lost accounts, red flags, risk scoring, etc. As we are a new department, this is an opportunity to help shape a captive automotive commercial lending department for long term success. The first several months will be spent in part developing processes and policies and working with key vendors on systems.Essential Duties and Responsibilities include the following.

  • Personal career growth work with manager to map a development plan tailored to your personal career goals
  • Ownership of all reporting for the SFS Commercial Department. To include consultation with internal customers, report creation, and maintenance
  • Focus on automation. Manual reports should be the exception, automation the rule
  • Focus on simplicity of data visualization. Good reporting should require little to no explanation
  • Disseminate reporting to applicable stakeholders
  • Ad hoc reporting we will always strive to standardize and automate, but expectation is there will still be necessary ad hoc reporting
  • Act as occasional back up for Inventory Audit Specialist and Commercial SpecialistsCompetencies To perform the job successfully, an individual should demonstrate the following competencies:
    • Leadership Leads by example. Owns his/her activities and outcomes. Contributes to making SFS a great place to work through daily interactions. Contributes to an environment of continuous learning and improvement. Owns self-development aligning with individual goals.
    • Data Visualization ability synthesize sometimes complex data into a simple, self-explanatory story
    • Attention to detail ability to work accurately and to identify, analyze, prevent and solve problems.
    • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. (Customers will primarily be internal)
    • Interpersonal Skills Ability to work with others, ability to gain credibility, provide effective customer service and foster positive working relationships with internal and external stakeholders.
    • Oral Communication Able to translate, summarize, and communicate complex ideas and clearly articulate concepts to multiple audiences.
    • Written Communication Writes clearly and informatively, edits work for spelling and grammar, presents numerical data effectively, able to read and interpret written information.
    • Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit.
    • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
    • Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
    • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
    • Planning/Organizing - Uses time efficiently; able to perform and prioritize multiple tasks seamlessly.
    • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
    • Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance.
    • Adaptability - Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
    • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
    • Initiative - Asks for and offers help when needed.
    • Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work.
      Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsEducation and/or Experience The knowledge, skills and abilities typically acquired through the completion of a college degree or MBA. Candidates should have 3+ years experience in data visualization and reporting, preferably in financial services or automotive industries (or both). Experience preparing reporting or data visualizations for executive consumption in tools such as Tableau, SalesForce, and Power Point is preferred.Financial Skills Candidates should have basic knowledge of accounting, financial statements, cash flow, and risk management.Mathematical Skills Algebraic calculations are periodically required to calculate items relevant to a commercial lending.Computer Skills To perform this job successfully, an individual should have beginning to intermediate MS Office skill in Access, Excel, Word and PowerPoint.Other Qualifications: Knowledge of industry specific tools such as Tableau and SalesForce. Experience with data mining and applicable data mining software.Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to sit; use hands to type; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

Keywords: Stellantis Financial Services US, Houston , Commercial Relationship Manager, Executive , Houston, Texas

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