Director of Diversity, Equity, and Inclusion
Company: Houston Methodist
Location: Houston
Posted on: June 25, 2022
Job Description:
JOB SUMMARYAt Houston Methodist, the Director Diversity, Equity
and Inclusion (DEI) position is responsible for directing the day
to day operations of the department to drive key DEI initiatives
throughout the organization. The Director works collaboratively
with health system leaders and staff providing leadership, guidance
and support to include efforts to attract and retain a diverse mix
of talented leaders and staff. Facilitates culturally competent
interactions with patients and the surrounding communities. Directs
the creation of partnerships and educational opportunities to
enhance employee development and education. Provides program
management oversight of board and council initiatives. The Director
position responsibilities include overseeing the activities of the
department staff, ensuring quality, productivity, functional
excellence and efficiency to accomplish strategic and operational
objectives. In addition, this position is accountable for employee
engagement, adequate staffing levels, budget development and
compliance, staffing decisions such as hiring and terminating
employment, coaching and counseling employees on work related
performance, and developing and implementing policies and
procedures to ensure a safe and effective work environment. This
position also ensures training, monitoring and operations
initiatives are implemented which secure compliance with ethical
and legal business practices and
accreditation/regulatory/government regulations.PRIMARY JOB
RESPONSIBILITIESJob responsibilities labeled EF capture those
duties that are essential functions of the job.PEOPLE - 30%
- Directs, develops and implements strategic and operational/high
level projects and processes either through independent/highly
autonomous work or through the facilitation of work teams to enable
the effective and efficient completion of objectives. (EF)
- Oversees management of and ensures development for staff to
meet overall objectives in terms of quality, service and cost
effectiveness. Provides timely guidance and feedback to help others
strengthen specific knowledge/skill areas needed to accomplish a
task or solve a problem. Directs management responsibilities of
selection, scheduling, supervision, retention, and evaluation of
employees. (EF)
- Meets or exceeds threshold goal for department turnover and/or
system metrics on employee engagement indicators: action readiness
score, tier level. (EF)
- Provides leadership and communication to maintain a competent
and engaged employee group by conducting regular department
meetings to review policies and procedures and operational matters,
rounding on all employees, completing performance appraisals,
conducting new hire feedback sessions, coaching/corrective
counseling, and providing recognition/commendations to achieve
desired outcomes. (EF)
- Identifies opportunities and takes action to build strategic
relationships between one's area and other areas, teams,
departments, and units to achieve business goals. Drives the
promotion of teamwork within and between departments; participates
and/or leads and facilitates department process improvements as
needed. (EF)
- Collaborates with leadership teams across the organization to
enhance the DEI recruiting pipelines and partnerships. (EF)
- Serves as a key HM liaison to local and state task forces and
regularly attends networking events to increase HM's presence and
impact in the professional community. (EF)SERVICE - 25%
- Oversees department operations, designated projects, schedules
and activities as needed to ensure that goals or objectives are
accomplished within the prescribed time frame. Sets priorities and
functional standards, giving direction to staff as necessary to
ensure the best possible delivery of service and high
customer/patient satisfaction. (EF)
- Drives department service standards and activities to impact
department and/or system score for patient/customer-based
satisfaction, through role modeling and fostering accountability.
Serves and actively participates on various entity committees as a
voice for the department. (EF)
- Creates and directs partnerships and educational opportunities
to enhance employee development and education. (EF)QUALITY/SAFETY -
10%
- Ensures a safe and effective working environment; monitors
and/or revises the department safety plan and/or any specific
accreditation/regulatory required safety guidelines. Responsible
for staff maintenance of credentials and competencies, per
accrediting/ licensing agency and/or department guidelines as
applicable. (EF)
- Employs a proactive approach in the optimization of safe
outcomes and information systems by monitoring and improving the
department workflow and enhancing operations, using peer-to-peer
accountability and identifying solutions via collaboration.
Implements process improvements utilizing tools such as lean
principles. Role models situational awareness, using teachable
moments to improve safety. (EF)
- Responsible for employee compliance to policies and procedures
and performs associated actions upon non-compliance (i.e.,
licensure/certification compliance, focal point review
requirements, disaster plan, in-services, influenza immunization,
wage and hour, standard hours, timely termination submission,
timely timecard approval, etc.). (EF)
- Continuously evaluates systemwide DEI programs to ensure
improvement to drive an inclusive and equitable culture. (EF)
FINANCE - 15%
- Develops and manages department operational and capital
budgets, approvals, and ongoing maintenance of the department(s),
ensuring operation in a cost-effective manner. Proactively
identifies and plans for capital needs related to current equipment
and future department projects. Ensures staffing plans and
schedules meet department needs that reflect understanding of the
importance of cost-effectiveness. (EF)
- Creates department strategies to achieve financial target and
staffing needs, through optimizing productivity, supply/resource
efficiency, minimizing incidental overtime and overtime percentage,
and other areas according to department specifications. (EF)
- Provides reports on quantitative initiatives that enchance DEI
efforts. (EF) GROWTH/INNOVATION - 20%
- Identifies and implements innovative solutions for practice or
workflow changes to improve department, entity or system operations
by leading unit projects and/or other department/ system-directed
activities. Proactively leads task forces and committees. May
represent HM at assigned community or professional organization
meetings. (EF)
- Drives change initiatives, maintaining effectiveness when
experiencing major changes in work responsibilities or environment;
adjusts effectively to work within new work structures, processes,
requirements or cultures. Partners effectively with stakeholders as
appropriate. (EF)
- Ensures own career discussions occur with appropriate
management. Completes and updates the individual development plan
(IDP) on an on-going basis. Conducts conversations with staff on
their development and IDP. (EF)
- Directs the analysis and reporting of investment in DEI
programming including training, leadership development, affirmative
outreach, Employee Resource Group (ERG) funds, educational program
support and other expenditures. (EF)
- Collaborates with leadership system-wide to ensure programs and
practices are moving forward across all entities including
hospitals, academic institute and The Houston Methodist Foundation.
(EF)This job description is not intended to be all inclusive; the
employee will also perform other reasonably related business/job
duties as assigned. Houston Methodist reserves the right to revise
job duties and responsibilities as the need arises. EDUCATION
REQUIREMENTS
- Bachelor's degree required
- Master's degree preferredEXPERIENCE REQUIREMENTS
- Eight years of progressively responsible staff experience in
applicable field, at least three of which must have been in leading
and developing a program and two of which must have been in a
management role
- May consider HM employee with seven years of progressively
responsible staff experience in applicable field, at least two of
which must have been in leading and developing a program and two of
which must have been in a management role
- Three years of DEI experience preferred
Keywords: Houston Methodist, Houston , Director of Diversity, Equity, and Inclusion, Executive , Houston, Texas
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