Learning (Discovery) Manager
Company: OTG Management
Location: Houston
Posted on: June 25, 2022
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Job Description:
YOUR NEXT OPPORTUNITY IS NOW BOARDING:
Join OTG as the Discovery Manager now and drive a new type of
hospitality. Explore career opportunities in a unique hospitality
environment with some of the industry's best compensation and
benefits, including PTO, Healthcare, and a competitive 401k
match.
WHAT IS OTG?
OTG has revolutionized the hospitality industry by pushing the
boundaries of excellence. With more than 300 in-terminal dining and
retail locations across 10 airports, OTG and its 5,000+ Crewmembers
serve millions of travelers each year.
WHY OTG?
By joining our team, you'll discover endless opportunities to
explore, learn and realize your greatest potential in some of the
most exciting hospitality environments around. Our people drive our
experiences, so we offer our crewmembers some of the best
compensation and benefits in the industry.
We transform airport experiences. You drive it.
ROLE AND RESPONSIBILITIES
Position Summary:
The Discovery Manager owns the airport training plan, ensuring that
training is consistently and effectively delivered to support the
learning and development needs of crewmembers, and in turn, overall
performance of the terminal. Training courses and programs includes
orientation and onboarding, safety/quality assurance,
hospitality/service, food & beverage and product knowledge, and
on-the-job training. They are responsible for scheduling, tracking,
monitoring and communication to terminal and corporate leadership
to ensure learning needs are met. As a skilled facilitator
themselves, the manager also oversees and coaches' other trainers
to ensure hourly crewmembers and management receive the right
training at the right time. The Manager is part of the terminal
leadership team, and as such is responsible for proactively
communicating and partnering with the Airport VP, Terminal
Directors, Human Resources and Operations managers
Responsibilities:
Keywords: OTG Management, Houston , Learning (Discovery) Manager, Executive , Houston, Texas
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here to apply!
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