Creative Project Manager
Company: Quad/Graphics, Inc.
Location: Houston
Posted on: June 25, 2022
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Job Description:
> Employees at Quad thrive at the intersection of thinking,
making and marketing. As we continue to take the bold steps
necessary to transform our offering, our goal is to provide our
clients with the most powerful integrated marketing platform. We're
all partners in our company, committed to do the right thing,
trusting the process, innovating for the future, growing the
business, believing in each other, and having a little fun along
the way.
Quad is seeking a Marketing Project Manager to add to our Katy, TX
location. The primary role of the Marketing Project Manager is to
successfully manage individual Client relationships and projects on
behalf of the Client and Quad. Responsible for servicing a major
sports and outdoors retailer. The Marketing Project Manager will be
in continual communication with the Client through email, phone,
and in-person conversations to understand all details of their
projects. He/she should have the ability to thoroughly communicate
the details of a project to the various service departments of the
Client and/or Quad.
KEY RESPONSIBILITIES
* Possess in-depth understanding of Client's business and
objectives
* Think strategically about business objectives and needs
* Bring ideas/solutions to the client and team to accomplish client
needs
* Responsible for day-to-day tactical execution of direct marketing
campaigns, email, paid and organic social media, creative assets,
blog, print ads, direct mail, photography, paid digital media,
video, and tactical communication with the client
* Collect project specifications from the Client and available
resources to accurately communicate those specifications to
internal and external service departments
* Traffic projects between all necessary client and/or Quad service
departments to seek proper approvals and see through to
execution
* Develop and manage multiple, simultaneous project timelines and
tasks list
* Assume responsibility over basic administrative duties for each
project
* Coordinate and work on multiple projects simultaneously through
completion
* Be a self motivated, problem solver. Research first, provide
details discovered to date, and then ask for direction to
complete
* Help proof creative material to ensure specifications match those
estimated. Cross check for any errors. Attention to detail is
critical to ensure all work completes the standard agency approval
process before being reviewed by clients
* Review all estimates received from internal departments for
accuracy
* Keep Manager, Client, and Team aware of project status on a
weekly basis
* Quickly learn how to use internal project tracking software to
ensure that all internal parties and the client are meeting
schedule dates
* Show good communication skills, verbally, non-verbally, and in
writing
* Communicate with the clients' executives, directors and on-site
advertising specialists
* Actively participate in internal and client meetings as directed
by the Client and/or Manager Client Services by bringing fresh
ideas, thoughts, comments, etc.
* Take notes and ensure follow through on any deliverables
discussed in client meetings
* Assist in any other project assignments as approved through the
Director Client Services
* Work with all support departments to execute the duties and
requests of the Client Services team on behalf of their clients'
objectives and support other agency activities on an as-needed
basis
* Ability to understand and identify opportunities for continued
growth
* Suggest opportunities to the Director Client Services to educate
the client on Quad's services - directly or through the Client
Services team
* Display positivity in all engagements with others (at all
levels), demonstrating Quad culture and values
* Adhere to established processes and procedures to insure timely
and accurate delivery of deliverables
* Identify process challenges and work with internal leadership to
solve
* Build and maintain client relationships with low-and-mid level
management
* Ensure client is satisfied with performance of our Client
Services Team and level of service.
* Keep management informed regularly of events/issues that could
impact client relationship.
* Ensure team adheres to established processes and procedures to
insure timely and accurate delivery of Client's services. Escalate
to management if necessary.
* Evaluate and monitor the quality and performance of all services
provided to the Client(s) by Quad.
* Other duties as assigned by Sr. Manager and Director
JOB REQUIREMENTS
Appropriate education and/or experience may be substituted on an
equivalent basis
* Bachelor's degree in advertising, communication, marketing or
related field required.
* Minimum 2 years of agency and/or brand experience in
marketing/advertising campaign/project/account coordination
preferred
* Strong background with project management concepts, methodologies
and tools
* Strong organizational skills with attention to detail
* Ability to inform staff on project objectives
* Understanding of marketing strategy, creative,
photography/videography, print production, media and digital
* Knowledge of customer services, sales, retail structure,
operations, account service/sales management, best practices and
proven ability to communicate and implement
* Ability to respond quickly and effectively to clients' needs and
issues
* Strong written and verbal communication and interpersonal
skills
* Ability to understand and communicate issues verbally and in
writing to clients, associates and management
* Ability to relate to and develop relationships with Client's
low-and-mid level management
* Ability to understand and manage the execution of tasks to
achieve Client's marketing goals
* Ability to achieve a spirit of teamwork and cooperation within
the Client Service team
* Ability to handle many issues, items and functions at one time
and deal rapidly with multiple items in prioritized sequence
* Ability to set and prioritize goals and achieve them as
scheduled
* Demonstrate flexibility to adjust to rapidly changing
requirements and schedules
* Demonstrate an analytical approach to problem solving
* Demonstrate the ability to act on own initiative
* Ability and willingness to take direction from superiors
* Ability and willingness to seek suggestions from peers and
employees
* Ability and willingness to build and maintain positive
relationships quickly
* Demonstrate willingness to work together with peers and other
Quad departments to improve quality and performance
* Experience with MS Word, MS Excel, MS PowerPoint and Outlook
* Travel as required, temporary assignments (out-of-town)
* Basic understanding of remote conductivity to communicate with
Quad and Client headquarters
Additional Company Information
We offer excellent benefits to eligible employees, including
401(k), holidays, vacations and more.
Quad is proud to be an equal opportunity employer and values
diversity. We are committed to creating a place of belonging - a
space where employees do not need to sacrifice who they are to
exist and grow in our workplace. Quad does not discriminate on any
unlawful basis including race, religion, color, national origin,
disability, gender, gender identity, sexual orientation, age,
marital status, veteran status, genetic information, or any other
basis prohibited by applicable federal, state, or local laws. Quad
also prohibits harassment of applicants and employees based on any
of these protected categories.
Drug Free Workplace
#LI-TW1
Keywords: Quad/Graphics, Inc., Houston , Creative Project Manager, Executive , Houston, Texas
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