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Magnolia Trails Director (Memory Care Program Director)

Company: Capital Senior Living
Location: Humble
Posted on: September 24, 2022

Job Description:

About Capital Senior Living Dallas-based Capital Senior Living Corporation is one of the nation's leading operators of independent living, assisted living and memory care communities for senior adults. The Company currently operates 88 communities that are home to nearly 7,000 residents across 20 states providing compassionate, resident-centric services and care and engaging programming. The Company offers seniors the freedom and opportunity to successfully, comfortably and happily age in place. For more information, visit www.capitalsenior.com or connect with the Company on Facebook.

Job Description:

Rosemont Assisted Living and Memory Care, located in Humble, TX, is seeking a Magnolia Trails Director. The Magnolia Trails Director will report to the Executive Director and will be responsible for day-to-day operations of the community and specifically for Magnolia Trails. Understands positive dementia care and has hands-on experience working with individuals living with dementia. Assures compliance with all laws, rules, regulations, policies, and procedures. Oversight of property management, Employee Partner administration, and provision of Resident services. Promotes the company's mission and philosophy.


  • Assures implementation of policies and procedures relating to Memory Care resident care.
  • Ensures the community follows the Magnolia Trails Guidelines and Checklist.
  • Supervises and assists in provision of all Resident services, including the coordination of those provided by independently contracted ancillary health care providers as requested by Residents and families.
  • Assists in the Social History Assessments (Decades Questionnaire) and outlines life enrichment programming through these assessments to include meetings with residents and families and implementation and follow up with Employee Partners and volunteers on life enrichment programming.
  • Creates calendar for resident programming if there is not a Magnolia Program Manager and works with the Magnolia Program Manager if there is one to create a calendar.
  • Oversees Magnolia Program
  • Works alongside the Wellness Director.
  • Trains staff in dementia-friendly practices, based off Capital's monthly dementia training topic. Ensures all staff go through initial training.
  • Assists Residents to participate in self-governance activity through Resident council and committee meetings.
  • Acts as an advocate for Residents and maintains communication with designated agents as requested and required.
  • Assures quality of Resident services.
  • Assures a high degree of customer satisfaction at residence. Promptly investigates complaints and reports findings and appropriate recommendations to the Executive Director. Ensures follow-up communication occurs to complainant and that substantiated complaints are resolved to reasonable satisfaction of complainant.
  • Ensures compliance with all rules and regulations related to Resident care (i.e. HIPAA, State Regulations and OSHA, etc.).
  • Maintains a professional demeanor with all Residents, their families, co-workers and the public.
  • Participates with the management team in the recruitment, interviewing, hiring, supervision, evaluation, and disciplinary process of community Employee Partners.
  • Participates with the management team in assuring the availability of qualified, appropriately trained community Employee Partners.
  • Assists in orientation and training of community Employee Partners.
  • Assures Employee Partners' adherence to all policies and procedures, all work, safety, and administrative rules.
  • Promotes the company's mission and philosophy.
  • Maintains a professional demeanor with all Employee Partners.
  • Administrates, coordinates, and directs all activities in accordance with policies and procedures.
  • Assures safety and security of community's contents and inhabitants (Residents, Employee Partners and visitors).
  • Assures proper use of equipment/supplies.
  • Maintains and provides all data as requested, required.
  • Will be on call; arranges appropriate coverage when absent from community or unavailable to respond to emergencies.
  • Assures that adverse findings by company Quality reviews or state surveyors are promptly corrected and remain in compliance.
  • Performs other duties as assigned or required.


    • Must have at least one year experience working in a similar role with responsibilities related to program operations for memory care/dementia residents.
    • Effective supervisory skills.
    • Ability to communicate and work with all levels of the company's Employee Partners effectively.
    • Ability to recognize and communicate problems appropriately.
    • Ability to relate to the public, Residents, families, Employee Partners, and other professionals appropriately.
    • Ability to maintain accurate records and provide information as requested and required.
    • Ability to communicate proficiently in English, verbally and in writing.
    • Ability to work flexible hours to meet requirements of the job and be on call.
    • Maintains car in good working order, current driver's license in good standing and auto insurance meeting company minimums is current.
    • CPR certified.
    • Ability to teach/train others effectively.

Keywords: Capital Senior Living, Houston , Magnolia Trails Director (Memory Care Program Director), Executive , Humble, Texas

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