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Managing Director

Company: WTW
Location: Houston
Posted on: January 27, 2023

Job Description:

The Role

  • Retain existing book of business, develop, and strengthen client relationships.
  • Identify, engage, and integrate delivery of all WTW internal resources to deliver on the client experience.
  • Provide strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups. Recommend appropriate solutions throughout the policy term (including acquisition due diligence).
  • Build and develop market relationships in collaboration with broking and sales.
  • Increase (maximize) the profitability of the client account & drive retention of that business.
  • In collaboration with producers, actively expand existing client relationships and participate in new business prospecting.
  • Engage with sales and broking to understand marketplace changes.
  • Design, prepare, negotiate, and deliver fee/compensation agreements to clients.
  • Drives the RFP response process, including review, identification, and coordination of line of business groups, and document ownership.
  • Design and deliver full client presentations/proposals, client advocacy reports, client service plans and schedules.
  • Ensure Group policy requirements (legal, regulatory & compliance) are met
  • Drives the renewal process to establish and implement the client-specific renewal strategy. Collaborates with WTW resource, practice, and industry groups to develop and deliver renewal to clients.
  • Other duties as identified and appropriateThe Requirements
    • Targeted 9+ years of commercial Property & Casualty insurance knowledge/experience in a client-facing role or demonstrated capabilities to complete role responsibilities
    • Must maintain required licensing by completing various continuing education activities as needed.
    • Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation.
    • Ability to interpret, analyze, and present models
    • Negotiation skills ability to drive conflict resolution and secure concessions without damaging relationships.
    • Relationship Management skills: able to leverage internal and external relationships to bring WTW resources and assets tailored to client needs; ability to drive conflict resolution
    • Business Acumen; knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace
    • Knowledge of commercial insurance renewal end to end process steps and owners
    • Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations
    • Receptive to feedback; critical thinking and problem-solving skills, high adaptability
    • Effectively advocates for change. Provides encouragement, takes control of team projects, leads key work areas, collaborates with others, provides clear guidance to ensure others fulfill roles effectively.
    • Excellent project management skills: end to end oversight of large, complex, ambiguous, or multi-dimensional projects
    • Proficient Microsoft Office skills and familiarity with other relevant online tools.
    • Insurance brokers P&C license required.
    • Intellectual curiosity to help develop innovative and creative ideas.
    • Insurance industry designations preferred but not required (CPCU, ARM, CIC, CRIS, CRM)EOE, including disability/vets (https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/02/08093340/EEO-Policies-for-WTW-Careers-site-2022-2.pdf)

Keywords: WTW, Houston , Managing Director, Executive , Houston, Texas

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