Technical Sales Manager

Company: Vallourec USA Corporation
Location: Houston
Posted on: March 19, 2023

Job Description:

Fundamental Mission:The Technical Sales Manager is responsible for working with assigned accounts and generating revenue by providing technical support to customers and internally across all Vallourec OCTG products and services, including pipe and premium connections for onshore business. Technical Sales Manager -OCTG will meet and interact with all key focal points including end users/distributors to:

• Execute the technical aspects of the sales strategy
• Identify market needs that will inspire the development of new solutions aimed at further differentiating our offer, and formalize them into new products specifications/ offers
• Drive R&D and Vallourec Global solutions to work on new products development
• Define, recommend and execute the product and service strategy for assigned products
• Execute the product strategy defined by other Product Leaders
• Execute the service strategy defined by Vallourec Global Solutions teamsEssential Duties and Responsibilities include the following:
  • Technical support to customers:
    • Respond to technical questions from customers, vendors, sub-contractors, and sales people
    • Resolve technical issues arising during the sales engagement and help customers to define specifications and requirements
    • Respond to manufactured product Non-Compliance Reports (NCR's) and waiver requests as needed
    • Lead multi competency (Sales, QA/QC, 3rd party laboratories) team efforts to resolve customer claims
    • Aid in the coordination for international business as required
    • Provide technical documents to customers, e.g. data sheets, product specifications and comparisons of performance parameters for OCTG and related products and services
    • Identification of market needs for new solutions development:
      • Visit customers regularly to identify future needs on products and services
      • Interact and call on engineers, e.g. drilling engineers, well design engineers, completion engineers, material specialists of Exploration & Production, Oil & Gas and Engineering companies
      • Provide Product Leaders with the market intelligence needed for them to specify the development of new solutions, including by making joint sales calls to customers.
      • When acting as product leader, write the specification of new products, interact with R&D, and define, recommend, and execute the product strategy
      • When relevant participate at Technical Coordination Meetings
      • Identification of market needs for new solutions development:
        • Visit customers regularly to identify future needs on products and services
        • Interact and call on engineers, e.g. drilling engineers, well design engineers, completion engineers, material specialists of Exploration & Production, Oil & Gas and Engineering companies
        • Provide Product Leaders with the market intelligence needed for them to specify the development of new solutions, including by making joint sales calls to customers.
        • When acting as product leader, write the specification of new products, interact with R&D, and define, recommend and execute the product strategy
        • When relevant, participate at Technical Coordination Meetings
        • Technical promotion/presentation of our products:
          • Participate in various presentations and trade show exhibits as presenter or host; contribute to their preparation (presentations, papers)
          • Participate in industry work groups such as API, AADE and SPE
          • Contribute to the technical content of print or web documents aimed at describing Vallourec's offer to customers
          • Train commercial sales personnel to better understand our products and their applications:
            • Organize presentations, lunch & learns for customers
            • If relevant be a trainer for Tubular Essentials and Connection Essentials course
            • Support inside sales team on ensuring orders comply technically with customer requirements
            • The Technical Sales Manager - OTCG:
              • Will follow all applicable specifications, work instructions and requirements, company policy and procedures and will adhere to all safety rules
              • Will be responsible for other duties as assignedEducation/Experience:
                • Must have a Bachelor's degree in Engineering, Metallurgy or a related field
                • Previous oil and gas industry experience is required
                • A minimum of 3 years documented experience in manufacturing with usage of OCTG or related products
                • Must be able to communicate, read, write fluently in EnglishPreferred Skills and Knowledge:
                  • Knowledge of MS Office products, i.e. Word, Excel, and PowerPoint
                  • Advanced organizational skills to allow for the easy retrieval of files and documents
                  • Understanding of Petroleum Exploration or Development
                  • Advanced understanding of technical terminology related to company products & services
                  • Ability to present products and services to wide range of people with varying levels of technical knowledge
                  • Must have the ability to sell products technically
                  • Ability to define problems, collect data, establish facts, and draw valid conclusions
                  • Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists
                  • Ability to organize and prioritize work load and meet deadlines
                  • Ability to build and maintain strong relationships with colleagues and clients
                  • Must have an understanding of Supply Chain Management
                  • Ability to communicate internally and externally both orally and in print on a professional level

Keywords: Vallourec USA Corporation, Houston , Technical Sales Manager, Executive , Houston, Texas