Manager - IT Networks/Telecom
Company: Energy Transfer Family of Partnerships
Location: Houston
Posted on: March 19, 2023
Job Description:
Summary:The Network Manager is responsible for the day-to-day
operations of all network services. Also, actively monitors the
Incident Management database to ensure timely responses to users
outages and concerns.Provides network design direction, manages
capital and G&A budgets.Works directly with network staff and
gives direction on work to be performed.Develops and conducts end
of the year Performance Reviews
Essential Duties and Responsibilities:
- Hire, train, and develop IT networking professionals.
- Document, develop and implementation of network and network
security standards to insure adequate facilities for present and
future company local, wide area and Internet needs.
- Interact with management, staff and users to provide analytical
and technical assistance for continuous improvement of IT
solutions
- Establish and maintain a positive, productive relationship with
operational leadership and staff.
- Plan, organize, schedule, and supervise the day-to-day
technical support activities, including troubleshooting, customer
service issues, approvals, and installations.
- Plan, organize, schedule, budget, and supervise simple and
complex projects start to finish.
- Measure, monitor, and maintain team's ability to meet or exceed
established KPI's and KBO's
- Develop and maintain policies, procedures, and processes.
- Oversee management of equipment and parts inventory.
Requirements:Education and/or Experience, Knowledge, Skills &
Abilities: To perform this job successfully, an individual must be
able to perform each essential duty satisfactorily.The requirements
for this position are listed below:
- High school diploma or equivalent.BS in MIS, Computer Science,
Computer Programming, or any business related discipline and 8
years of related work experience.
- 5+ years of experience managing an IT team
- Working knowledge of LAN/WAN/Internet, IPS/IDS, wireless, load
balancing firewall, VPN, and other technologies.
- Working knowledge of Ethernet cabling, T1s, MPLS, DMVPN, layer
2 services and other WAN technologies.
- Strong analytical problem-solving skills.
- Ability to thrive in an ambiguous and fast-paced IT environment
and capable of motivating teams
- Experienced in making data-driven decisions.
- Established time management skills with the ability to direct
multiple projects simultaneously.
- Experience in procurement, budgeting, forecasting, and asset
management.
- Proven skills in leadership development and team building.
- Excellent written and verbal communication skills with the
ability to present complex technical information in a clear and
concise manner to a variety of audiences.
- Strong dedication to quality customer service and superior
telephone etiquette with the ability to deal effectively with
customers, vendors, peers and management.
- Candidate must exhibit a sense of urgency, individual
responsibility, and a willingness to accept constantly changing
priorities.
Working Conditions:The work environment characteristics described
here are representative of those an employee encounters while
performing the essential functions of this job.
1.Usually, normal office working conditions.
2.Must be able to remain in a stationary position 50% of the time
due to prolonged periods of sitting or standing.
3.Occasional overnight travel may be required.
4.Occasional visits to industrial/manufacturing settings which may
include hazardous materials and chemicals, as well as extreme
temperature conditions and loud machinery, and require appropriate
personal protective equipment.
Keywords: Energy Transfer Family of Partnerships, Houston , Manager - IT Networks/Telecom, Executive , Houston, Texas
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