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Capability Manager - Optum Home and Community - Remote

Company: UnitedHealth Group
Location: Houston
Posted on: May 28, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. -

The Solutions team is responsible for driving the strategic design, development, piloting, and scaling of new solutions for Optum Home & Community. These solutions focus on bringing new, technology-enabled clinical and care management programs to market. The Capability Manager will lead the development of our internal technology platform The Program Hub, focusing on interoperability opportunities across Home & Community business units in support of providing a better patient and provider experience.

The Capability Manager will be responsible for partnering with business and technical leads to understand current clinical and data workflows, identify gaps where technology can be leveraged, and design high-end technology solutions. They will define objectives, establish goal-oriented workgroups, and deliver on technology solutions. And they will partner with the broader organization to communicate progress against those business objectives.

This individual will have a combination of skills including the ability to deliver targets in a matrixed organization; ability to effectively partner through influence; aptitude for clear and proactive communication; and strong organizational skills. The Capability Manager will have a foundational knowledge of IT with a business mindset to effectively liaison between Technology teams and the Solutions group. The Capability Manager will be an individual contributor on the Solutions team and will directly work with large, cross-functional teams across multiple internal functions.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary responsibilities:

  • Partnering closely with product and functional leaders, translating business strategy and objectives into technical requirements
  • Managing the data interoperability intake, backlog, and prioritization process
  • Communicating across all stakeholders and business leaders to drive effective and timely decisions
  • Managing multiple Program Hub implementation workstreams, from ideation to design, development, and management
  • Leading implementation teams to ensure workstreams are on target to deliver against goals and timelines
  • Creating consistency in our implementation process by developing standards, documenting processes, and establishing timelines
  • Managing the Program Hub roadmap
  • Refining and driving new platform features
  • Defining and delivering user reporting
  • Establishing effective collaborative relationships with internal partners
  • Providing a consistent interface between functional partners (e.g. product, clinical, tech, legal, etc.) and Solutions team to ensure repeatable processes and balanced resource demands across all stakeholders

    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
    Required Qualifications:

    • 5+ years of experience in Product Development or technology Implementations
    • 3+ years of experience in successfully managing the product lifecycle of a business-enabling technology/ capability
    • Experience defining and developing integrated data flows with the ability to communicate and mitigate any corresponding impact to the business -
    • Experience driving cost-benefit value analysis for features/ use cases in backlog
    • Project management experience and ability to lead multiple implementations / development related to projects
    • Skilled with Lucid and/or Visio and MS PowerPoint
    • Demonstrated ability to understand and translate business strategy-oriented objectives into detailed operational workflow approaches and thinking

      Preferred Qualifications:

      • Experience / interest in working with building, testing, deploying RESTful API's using JSON structures as well as message bus integration using asynchronous processing
      • Experience and understanding of internal operations at Optum
      • Aptitude for execution, with demonstrated experience implementing new capabilities through a matrixed and complex organization delivering on requirements and target timelines
      • Proven extremely collaborative with effective, proactive problem-solving skills
      • Proven excellent written and verbal communication skills
      • Proven excellent organizational skills

        Already Fortune 5, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

        Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.

        Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

        Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

        California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $85,000 to $167,300. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

        ---All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

        At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

        Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

        UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Houston , Capability Manager - Optum Home and Community - Remote, Executive , Houston, Texas

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