Lease Credit Manager (Hybrid)
Company: Stellantis Financial Services US
Location: Houston
Posted on: May 28, 2023
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Job Description:
Stellantis Financial Services (SFS) is the new captive finance
company for one of the world's leading automakers and a mobility
provider with iconic brands including Abarth, Alfa Romeo, Chrysler,
Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati,
Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.Our exciting
growth provides opportunities to advance your career as we
successfully lead products and services from a small to midsize
company in just a few years. Join our world class team and culture
and contribute to our core mission which is enhancing our
customer's experience.Summary:The Lease Credit Manager monitors and
reviews the lease portfolio and ensures Lease Credit Analysts make
sound credit decisions while providing excellent customer service
with our dealership partners. Evaluates the performance of lease
credit personnel and provides coaching and feedback. Reviews
recommendations for approvals, conditional approvals and declines.
Monitors work queue and reports to ensure responses are issued
within established service level parameters. Coordinates training
with Lease Credit Analysts, Dealer Relationship Managers and the
Funding Department to provide exceptional service to our dealer
customer. Performs annual reviews and handles other supervisory
administrative functions. Essential Duties and Responsibilities:
Monitors and reviews work of Lease Credit Analysts including credit
decisioning, dealer calls and provides feedback and training as
needed. Observes daily work queues and sets priorities relative to
phone calls and production to ensure optimal service levels and
turnaround times are achieved. Periodically reviews and evaluates
credit reports and credit data to determine the degree of risk in
extending credit. Applies credit policies in accordance with
company procedures, credit approval authorities, FCRA and Reg M.
Utilizes phone and fax as well as web based and internal tools to
complete verifications as deemed necessary. Manages exceptions to
published credit authority, using judgment and experience to
produce risk outcomes within company expectations. Completes final
disposition on credit applications, or forwards to appropriate
level of authority for final disposition. Communicates application
outcomes to dealers via appropriate means, and as time permits,
follows up with calls to solicit said business. Makes outbound and
handles inbound calls to negotiate final terms of contracts with
both our dealer customer and the Dealer Relationship Manager.
Participates in targeted outbound call campaigns, as time permits,
in coordination with Dealer Relationship Managers in an effort to
cultivate long-term dealer relationships. Works directly with the
Funding Departments and Dealer Relationship Managers to resolve
credit and verification issues that arise in funding. Utilizes
daily reports and other data, as provided, to support the Dealer
Relationship Manager in training and managing SFS relationship with
our dealer customer. Performs other ad-hoc duties as assigned. This
position involves regular access to specified personal information
of consumers, including, but not limited to, Social Security
numbers and dates of birth. It is the Lease Credit Manager s
responsibility to ensure this information is safeguarded.
Additional Responsibilities:Perform the above-referenced essential
duties and responsibilities as well as assist in directing the work
of employees assigned to the department by leading and overseeing
their day-to-day activities and work schedules and by providing
work-related guidance in accordance with the Company s policies and
procedures. Although this position shall provide the authority to
lead, oversee and direct the day-to-day work of assigned employees
and to report work assessments to management, it shall not provide
the authority to take the following actions: hire an employee, fire
an employee, or alter benefits of an employee. All such decisions
shall be made by the responsible Senior Manager(s) in consultation
with the Human Resources Department.Qualifications: To perform this
job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.Education and/or
Experience: Three to five years auto finance industry experience as
a Sr. Credit Analyst or similar position. Background in Lease or
Captive experience preferred. Associate Degree in Finance,
Accounting or other relevant field preferred. Internal candidates
must have previous underwriting experience with Stellantis
Financial Services.Skills:Strong verbal, mathematical, reasoning
ability, computer, problem solving, interpersonal, written
communication, business acumen and sound judgement
skills.Stellantis Financial Services, Inc (SFS) is an equal
opportunity employer and is committed to providing its employees an
environment that is free of harassment, discrimination and
intimidation. It is the policy of SFS to comply with all applicable
employment laws and regulations and to provide equal opportunity
for all qualified persons and to not discriminate against any
employee or applicant for employment because of race, color,
religion, sex, age, national origin, disability, pregnancy, sexual
orientation, veteran status, gender identity or expression, change
of sex, and/or transgender status or any protected status.
Candidates must possess authorization to work in the United States.
This policy applies to recruitment and placement, promotion,
training, transfer, retention, rate of pay and all other terms and
conditions of employment. Employment and promotion decisions will
be based solely on merit, ability, achievement, experience, conduct
and other legitimate business
reasons.PDN-9915266c-1355-4ff4-825c-c98500fee804
Keywords: Stellantis Financial Services US, Houston , Lease Credit Manager (Hybrid), Executive , Houston, Texas
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