Client Service Manager III
Posted on: August 17, 2019
Gallagher is a global leader in insurance,
risk management and consulting services. We help businesses grow,
thrive and people prosper. We live a culture defined by The
Gallagher Way, our
set of shared values and guiding tenets. A culture driven by our
30,000 strong, serving our clients with customized solutions that
them and fuel their futures.
We are seeking a Client Service Manager to
join our growing team. Can you deliver exceptional customer
service? Are you
interested in helping a range of clients through issues that vary
relatively simple to moderately complex?
We are looking for people who are passionate
about building relationships with clients, will collaborate with
the sales team
to achieve goals, constantly seek improvement and will demonstrate
Gallagher can provide.
How will you affect the business?
a leadership role in the renewal process to ensure the best
solutions are delivered to clients in a high quality and timely
existing business and drive the sale of additional services and
relationships with your buyer in the client organization as well as
the day-to-day client representatives.
your team members in addressing a client's risk management needs
Client Service Associates through continuous learning,
feedback and strong talent development.
periodic audits to ensure your compliance to standards and service
accurate client and policy data and documents within your
Gallagher's technology to improve your productivity and
manage multiple competing priorities.
What skills will make me successful in
- Ability and
desire to provide results
professional relationships with your internal and external
your resilient and adaptable mindset in the face of shifting
- Eagerness to
collaborate with all Gallagher teams and employees.
- Bachelor's degree with 5 years client service and/or claims
management experience -OR- High School degree/GED with 10 years
client service and/or claims management experience.
- 1 years supervisory experience.
- P&C License
- Previous insurance knowledge and experience managing client
- Solid financial acumen.
- Proficient in using technology as a tool to maximize
productivity and quality.
- Strong written and verbal communication skills.
- Comfortably engages others in consultative discussion.
- Effectively manages/balances multiple and sometimes competing
- Works in a self-directed manner.
U.S. Eligibility Requirements:
- Interested candidates must submit an application and resume/CV
online to be considered.
- Must be 18 years of age or older.
- Must be willing to submit to a background investigation; any
offer of employment is conditioned upon the successful completion
of a background investigation.
- Must have unrestricted work authorization to work in the United
States. For U.S. employment opportunities, Gallagher hires U.S.
citizens, permanent residents, asylees, refugees, and temporary
residents. Temporary residence does not include those with
non-immigrant work authorization (F, J, H or L visas), such as
students in practical training status. Exceptions to these
requirements will be determined based on shortage of qualified
candidates with a particular skill. Gallagher will require proof of
- Must be willing to execute Gallagher's Employee Agreement or
Confidentiality and Non-Disclosure Agreement which requires, among
other things, post-employment obligations relating to
non-solicitation, confidentiality and non-disclosure.
Gallagher offers competitive salaries and benefits, including:
medical/dental/vision plans, life and accident insurance, 401(K),
employee stock purchase plan, educational expense reimbursement,
employee assistance program, flexible work hours (availability
varies by office and job function) training programs, matching gift
program, and more. Gallagher believes that all persons are entitled
to equal employment opportunity and does not discriminate against
nor favor any applicant because of race, sex, color, disability,
national origin, religion, creed, age, marital status, citizenship,
veteran status, gender, gender identity / expression, actual or
perceived sexual orientation, or any other protected
characteristic.--- Equal employment opportunity will be extended in
all aspects of the employer-employee relationship, including, but
not limited to, recruitment, hiring, training, promotion, transfer,
demotion, compensation, benefits, layoff, and termination. In
addition, Gallagher will make reasonable accommodations to known
physical or mental limitations of an otherwise qualified applicant
with a disability, unless the accommodation would impose an undue
hardship on the operation of our business.
Keywords: Gallagher, Houston , Client Service Manager III, Executive , Houston, Texas
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