HoustonRecruiter Since 2001
the smart solution for Houston jobs

Collections Supervisor (Government)

Company: ARS National Services
Location: Houston
Posted on: September 16, 2020

Job Description:

ARS National Services is a reputable company in the accounts receivable management industry, and we have an exciting opportunity for you. Our Houston office is looking for a Collections Supervisor who has experience in Government/Municipal Collections, with FICO Debt Manager and Sub-Vendor Management experience highly preferred.We understand times are different, uncertain, and challenging. Now more than ever, our jobs matter and we all want a career we can rely on.--At ARS we are stronger than ever. The health and safety of our employees, their families, our clients, candidates, and our communities are of the utmost importance to us.The Call Center Supervisor is a leader in the company who manages and develops a team of Account Representatives in our call centers. Supervisors drive revenue performance through strategy execution, coaching and skill building, change management, and tracking of results. The Supervisor is responsible for creating a positive customer and employee experience through high standards of personal conduct and quality conversations. In addition, the Supervisor creates a culture of respect, transparency, and personal accountability through engaged and inspiring leadership and effective communication.JOB RESPONSIBILITIESBuild a high functioning team of Account Reps who consistently meet productivity and work effort targetsMaintain target levels of performance and qualityExecute a prescribed inventory management process and dial strategyIdentify skill gaps, diagnose behavioral drivers, and coach to improveAssist Account Reps with challenging or escalated customer callsMaintain up-to-date level of product and procedural knowledge by being attentive to and acting upon changes communicated through internal Change Communication Process, including email updates, team meetings, trainings and other shared messagesDevelop solutions dedicated to fostering a positive work environment, teamwork, growth and high morale within the departmentConduct mandatory call listening, team meetings, and individual coaching sessions to ensure that all Account Reps are creating a positive customer experienceREQUIREMENTS2-4 years of supervisory experience directly related to Municipal or Government debt collections Sub-vendor oversight and FICO-- Debt Manager--- experience is a plusAbility to successfully pass criminal background check, along with a drug screenAbility to reliably work base schedule of Monday-Friday 8:00am-5:00pm, one evening shift (10:00am-7:00pm) per week, and one 4-hour Saturday shift per month.Intermediate computer skills including Outlook, Excel and WordExceptional communication skills including verbal, written, one-on-one and teamJOB BENEFITSAt ARS we enjoy 7 paid holidays to spend with your family and friends, including the day after Thanksgiving. Full benefits that include medical, dental, vision and 401k. Eligible employees begin to accrue PTO hours per the scheduled rates beginning with the first pay period. A business casual dress code, as long as its professional; dress comfortably and with your own style. Wellbeing initiatives and daily motivation through our social media platforms.DISCLAIMERARS is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual's qualifications as they relate to the job under consideration. The Company's policy prohibits unlawful discrimination based on race, religious creed (which includes religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, and related conditions), gender, gender identity, gender expression, age, sexual orientation, military or veteran status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. All such discrimination is unlawful.ARS National Services. Be MORE.Job Type: Full-time

Keywords: ARS National Services, Houston , Collections Supervisor (Government), Government & Protective Services , Houston, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Government & Protective Services Jobs


Collections Supervisor (Government)
Description: ARS National Services is a reputable company in the accounts receivable management industry, and we have an exciting opportunity for you. Our Houston office is looking for a Collections Supervisor who (more...)
Company: ARS National Services
Location: Houston
Posted on: 09/16/2020

Functional PeopleSoft Analyst w. Government Agency
Description: Location: Houston, Texas Job Description:-- This position is responsible for the functional support of the PeopleSoft Human Capital Management HCM platform v9.2. This includes requirements
Company: Rekruiters
Location: Houston
Posted on: 09/23/2020

Collections Supervisor (Government)
Description: ARS National Services is a reputable company in the accounts receivable management industry, and we have an exciting opportunity for you. Our Houston office is looking for a Collections Supervisor who (more...)
Company: ARS National Services
Location: Houston
Posted on: 09/3/2020


RN / Holistic Nursing Job in Humble, Texas / Government
Description: I believe that better care begins at home. Compassionate care, uncompromising service and clinical excellence thats what our patients have come to expect from our clinicians. Kindred at Home, a division (more...)
Company: KINDRED AT HOME
Location: Humble
Posted on: 09/18/2020

Senior Applied Data Scientist, Government
Description: What we do br br At Civis, we take a science-first approach to solving business problems using person-level data. With a blend of proprietary technology and statistical advisory services, we help (more...)
Company: Civis Analytics
Location: Houston
Posted on: 09/12/2020

RN / Holistic Nursing Job in Humble, Texas / Government
Description: I believe that better care begins at home. Compassionate care, uncompromising service and clinical excellence thats what our patients have come to expect from our clinicians. Kindred at Home, a division (more...)
Company: Kindred at Home
Location: Humble
Posted on: 09/7/2020

MDs/ PH.D/ Nation Wide / Locum or Permanent / Government Health and Di
Description: For more than 30 years, QTC has been the largest provider of government-outsourced occupational health and disability
Company: QTC Medical Group
Location: Houston
Posted on: 09/15/2020

Physician / Psychiatry / Texas / Locum or Permanent / Government Healt
Description: For more than 30 years, QTC has been the largest provider of government-outsourced occupational health and disability
Company: QTC Medical Group.
Location: Houston
Posted on: 09/17/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Houston RSS job feeds