Pharmacy Technician - Call Center
Company: Empower Pharmacy
Location: Houston
Posted on: January 15, 2021
|
|
Job Description:
Position Summary:The Call Center Pharmacy Technician manages
inbound and outbound calls in order to serve our customers'
requirements, answering inquiries, resolving issues, fulfilling
requests, and maintaining our databases.Duties and
Responsibilities:* Provides quality customer service while using
effective communication* Answers incoming calls; Ability to answer
70-100 calls per 8-hour shift* Performs pharmaceutical
calculations, such as day supply and dosage* Processes new and
refill prescription orders* Faxes and/or calls doctors for refill
requests* Checks voicemails and returns customer calls* Responsible
for collaborating with pharmacists and other colleagues to ensure
effective and efficient customer service* Informs patients of
tracking status on their orders* Checks and verifies
invoices/charges* Scans and files orders in appropriate folders*
Reads and understands prescription orders* Navigates multiple
internal computer systems* Organizes and maintains cleanliness of
working areas, supplies, and equipment* Maintains confidentiality
and ensure HIPAA compliance by protecting the privacy and security
of protected health information (PHI)Knowledge and Skills :*
Ability to cope with varied levels of workload and multiple tasks*
Must be able to work in a fast paced and changing environment*
Accurate data entry skills* Strong time management and
organizational skills* Excellent communication skills, both orally
and in writing* Willingness to be a team player and promote a
positive team environment* Excellent attention to detail* Flexible
and proactive to meet varied patient and company needs*
Self-motivated and able to work independently* Strong interpersonal
and "people" skills* Able to do dosage calculations* Able to work
sitting down for duration of shiftExperience and Qualifications :*
High school diploma or GED. College education preferred but not
required* Must be registered with Texas Board of Pharmacy as a
Pharmacy Technician* One year of pharmacy experience or healthcare
related experience preferred* Experience in Microsoft Office (Word,
Excel, Outlook, etc.)* Able to fluently read, write, and speak
English* Able to add, subtract, multiply, and divide in all units
of measurementBenefits:* Health/Dental/Vision* Flexible Spending
Account (FSA) or Health Savings Accounts (HSA)* 401(k) with company
matching* Paid Vacation (10 days)* Paid Holidays (8 days)*
Potential for career growth within an expanding team and
organization
Keywords: Empower Pharmacy, Houston , Pharmacy Technician - Call Center, Healthcare , Houston, Texas
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Healthcare JobsHCA Houston Healthcare Mainland: Registered Nurse (Rn) Emergency Room Description: Description SHIFT: PRNSCHEDULE: PRN/Per Diem At Medical City Plano, we care like family. Just as a family does, we pull together to care for, support, and celebrate with patients and each other. Are you (more...) Company: HCA Houston Healthcare Mainland Location: Texas City Posted on: 01/28/2021 Licensed Therapist / Speech Language Pathologist / Texas / Travel Description: Come work at LRS Healthcare, the leading company in our industry. We re proud of our 4.7 rating on Glassdoor and 4.6 rating on Indeed. We are seeking to hire a talented traveling SLP to join our existing (more...) Company: LRS Healthcare Location: Port Arthur Posted on: 01/28/2021 Massage Therapist Careers - Houston, TX Area Description: You put your heart and soul into your work. You deserve a career that cares for you. If you share our commitment to helping people feel their best through total body care, we'd like to get to know you (more...) Company: Massage Envy Location: Texas City Posted on: 01/28/2021 Night Nurse - RN/ LVN 6p-6a Description: The Phoenix Post-Acute is currently looking for nurses night shift. Come join our team. Registered Nurse RN or Licensed Vocational Nurse LVN Shift: Night/ Noc Hours: Full-time, 6pm-6am Licensure: (more...) Company: Ensign Services Location: Texas City Posted on: 01/28/2021 Certified Occupational Therapist Assistant (PRN) Description: APPLY NOW: http://bit.ly/1B6oBXZ br br This Certified Occupational Therapist Assistant PRN Position Features: br br I Am Texas Home Health br br As a Certified Occupational Therapist (more...) Company: Location: Galveston Posted on: 01/28/2021 Massage Therapist Careers - Houston, TX Area Description: You put your heart and soul into your work. You deserve a career that cares for you. If you share our commitment to helping people feel their best through total body care, we'd like to get to know you (more...) Company: Massage Envy Location: Texas City Posted on: 01/28/2021 Registered Respiratory Therapist - (RRT) Description: Generalist opening in Galveston, Texas. This and other respiratory therapy jobs brought to you by AlliedHealthJobCafe.com Job Description Requirements br Registered Respiratory Therapist - RRT (more...) Company: Club Staffing Location: Galveston Posted on: 01/28/2021 Pediatric's Travel Nurse (Peds RN) Description: Travel Nurses Needed - Pediatric RN Specialties br Nationwide Pediatric Travel Nursing JobsPediatric Intensive Care Unit, Pediatrics, Pediatric OncologyHCEN has numerous request for RN Candidate Profiles (more...) Company: RN Travel HealthCare Jobs Location: Port Arthur Posted on: 01/28/2021 Psychiatric Nurse Practitioner Description: Psychiatric-Mental Health opening in Port Arthur, Texas. This and other nurse practitioner Company: Cambridge Medical Professionals Location: Port Arthur Posted on: 01/28/2021 Licensed Therapist - Work from Home Description: Job DescriptionPrivate practice with no doors and no overhead. Join the world's largest online counseling platform. We provide the marketing, the technology, and the additional income. You provide the (more...) Company: BetterHelp Location: Texas City Posted on: 01/28/2021 |