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Call Center Nurse RN Fulltime - Telecommute Compact State/CA Licensure Preferred

Company: UnitedHealth Group
Location: Houston
Posted on: June 25, 2022

Job Description:

$5,000 SIGN-ON BONUS for external candidates!! Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm) Patient Help Line is a 24/7 inbound call center. We have full-time positions available. -Holidays are required on a rotating basis. -Training is mandatory and for 3 weeks Monday through Friday. This is a hybrid program of instructor led training and self-paced computer-based learning. -Must be highly organized, self-directed worker with an ability to function in high volume, fast-paced environment. - Req - 2086526 - (2) Full Time - Call Center RN - Compact RN License Required/CA license Preferred Full-Time Schedule Options - Option # 1 - 4/10 - (40 hrs/wk) - Monday, Thursday, Friday & Saturday - 8a - 6:30p EST Option # 2 - 5/8 - (40hrs/wk) - Sunday, Monday, Wednesday, Thursday & Friday - 7a - 3:30p EST Option #3 - 3/12 - (36hrs/wk) - Rotating Schedule - Week 1 - Sunday, Thursday, Friday - 11a - 11:30p EST Week 2 - Wednesday, Friday, & Saturday - 11a - 11:30p EST You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities:

  • Assesses and triages immediate health concerns
  • Identifies problems or gaps in care offering opportunity for intervention
  • Engages members and coordinates services and referrals to health programs and assists members navigate the health system
  • Provides health education and coaches consumers on treatment alternatives to assist them in best decision making
  • Supports consumers in selection of best physician and facility to maximize access, quality, and to manage heath care cost
  • Prepares individuals for physician visits
  • Manages utilization through education
  • Special projects, initiatives, and other job duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
    • Current, unrestricted RN license in the state of Residence
    • 3+ years of experience as a Registered Nurse
    • 3+ years of varied clinical experiences in an acute care/hospital setting
    • Proficient level of experience with Microsoft Office applications, and solid technical aptitude
    • Ability to obtain additional state licensure as needed
    • Ability to work evening hours based on business needs
    • Ability to work one weekend shift each week
    • Ability to work rotating holidays
    • Ability to work up to 6 hours mandatory overtime, when necessary
    • Ability to work Monday - Friday during daytime hours 11:00am - 7:30pm CST for the first 3 weeks for training
    • Dedicated, distraction free space in home for home office
    • Access to high-speed internet (DSL/Cable/Fiber Optic) Preferred Qualifications:
      • Active, unrestricted CA license
      • Home health experience move to under experience in telephonic role
      • Triage experience
      • Case management experience
      • Customer service experience
      • Experience in a telephonic role
      • Highly organized, self-directed worker with an ability to function in high volume, fast-paced environment
      • Solid verbal and written communication skills To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Colorado, Connecticut or Nevada Residents Only: The hourly range for Colorado residents is $26.15 to $46.63. The hourly range for Connecticut / Nevada residents is $28.85 to $51.30. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy **PLEASE NOTE** The Sign-On Bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or a realated entity in a full time, part time, or per diem basis ("Internal candidates") are not eligible to receive a Sign-On Bonus. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Houston , Call Center Nurse RN Fulltime - Telecommute Compact State/CA Licensure Preferred, Healthcare , Houston, Texas

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