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Manager of Operations - Nursing Institute

Company: Memorial Hermann
Location: Houston
Posted on: September 24, 2022

Job Description:

At Memorial Hermann, we're about creating exceptional experiences for both our patients and our employees. Our goal is to provide opportunities for our diverse employee population that develop and grow careers in a team-oriented environment focused on patient care.

Every employee, at every level, begins their journey at Memorial Hermann learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it.

Job Summary

Position responsible for supervision and management of non-licensed staff within the Nursing Institute; serves as support to the management team to enhance the initial and long-term functional efficiency, business development, and cost control measures of the Nursing Institute. In addition, they will facilitate operational projects of varying complexity within the institute and across the Memorial Hermann Enterprise.

Job Description

Minimum Qualifications

Education: Bachelors degree in Business, Nursing or related field

Licenses/Certifications: (none)

Experience / Knowledge / Skills:

* Five (5) years healthcare experience working in a clinical setting; previous management experience preferred
* Demonstrated ability to communicate effectively (verbal and written) with all levels of staff
* Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of "we advance health" through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann.

Principal Accountabilities

* Identified operational barriers and develops and implements tools/processes to remove them, following-up as necessary; identifies and responds appropriately to problems within the department; monitors service line operating budget, managing monthly financials to ensure adequate staffing and supply; serves as project manager for service line-specific projects of varying complexity.
* Screens non-licensed staff and makes hiring recommendations; addresses performance issues and takes corrective action as necessary; participates in performance review process in a timely and effective manner; develops and produces reports, letters, memoranda, meeting minutes and other unit/department correspondence as appropriate.
* Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
* Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
* Other duties as assigned.

Keywords: Memorial Hermann, Houston , Manager of Operations - Nursing Institute, Healthcare , Houston, Texas

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