Medical Assistant - Orthopedics (Medical Center)
Company: Houston Methodist Specialty Physician Group
Location: Houston
Posted on: May 3, 2025
Job Description:
At Houston Methodist, the Medical Assistant Certified (MA)
position is responsible for assisting in the examination and
treatment of patients under the direct supervision of the clinical
or administrative leadership. This position is responsible for
assisting providers in the administration of patient care in
assigned clinical areas. The MA position assists with patient
examinations, procedures, diagnostic studies, treatment, and
dressing changes. This position also performs general
administrative duties in accordance with CLIA, HIPAA, NCQA and
government standards, as well as company policies and procedures.
The MA position participates in patient care which is under the
direction of a physician and within the scope of a medical
assistant. This position may also be required to schedule patient
appointments, ensure medical necessity compliance, and verify
eligibility for care. PEOPLE ESSENTIAL FUNCTIONS
- Promotes a positive work environment with the interprofessional
care team. Participates in teamwork by responding positively to
requests for assistance. Works well with others to make
contributions to the work effort as a whole and facilitates problem
resolution.
- Interacts with peers, staff and physicians in a supportive and
respectful manner. Encourages open communication to achieve mutual
understanding. Communication to promote both work efforts and
problem resolution is clear and professional. Collaborates with all
members of the interprofessional team by actively communicating and
reporting pertinent patient care information in a clear and timely
manner. Takes messages via telephone/email to forward to the
provider/registered nurse.
- Contributes towards improvement of department scores for
employee engagement, i.e. peer-to-peer accountability.
SERVICE ESSENTIAL FUNCTIONS
- Provides care to patients visiting the clinic under the direct
supervision of a Physician, Registered Nurse, or clinic leadership
procedures. In collaboration with the provider team, anticipates
the needs of the specific patient population.
- Communicates with patient, obtains and documents vital signs
(i.e., pulse rate, temperature, blood pressure, weight, and
height), chief complaint(s), preforms medication(s) review,
discusses/reviews medical and social history (as appropriate).
Documents, in patient's electronic medical record (EMR), care
administered, all diagnostic measurements, treatments and
procedures in accordance with established policies and procedures.
- Follow-up with patient as appropriate to ensure compliance with
recommendations, medications, lab/x-ray results, special visits,
PCP visits, dieticians, diabetes educators, etc. Ensures patient
utilization and activation of MyChart.
- Contributes towards improving department scores for patient
satisfaction through peer-to-peer accountability.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Prepares treatment rooms for examination of patients. Assists
with maintaining equipment and supplies.
- Reports observations, conditions and problems of patients to
the physician or nurse to achieve desired patient outcomes.
Provides for the privacy of patients and families, keeping the
safety of the patient in mind.
- Sterilizes instruments and equipment under the supervision of
Sr. Medical Assistant or Registered Nurse.
- Contributes to identification of improvement activities,
impacting quality and safety targets, through peer-to-peer
accountability, reporting near misses, and collaborating with the
interprofessional team.
FINANCE ESSENTIAL FUNCTIONS
- Responsible for stocking exam rooms and taking inventory.
- Uses resources efficiently; does not waste supplies.
Self-motivated to independently manage time effectively and
prioritize daily tasks, minimizing incidental overtime. Utilizes
time between heavy workloads efficiently and helps other team
members.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Offers innovative solutions through participation in
performance improvement projects and professional development
activities.
- Seeks guidance and validation of knowledge base, skill level
and decision making as necessary, especially in areas of question,
from preceptor and assigned licensed personnel.
- Completes and updates My Development plan (MDP) on an on-going
basis.
This job description is not intended to be all-inclusive; the
employee will also perform other reasonably related business/job
duties as assigned. Houston Methodist reserves the right to revise
job duties and responsibilities as the need arises. EDUCATION
- High School diploma or equivalent education (examples include:
GED, verification of homeschool equivalency, partial or full
completion of post-secondary education, etc.)
WORK EXPERIENCE
- Two years of Medical Assistant experience in a
clinic/outpatient setting or one year in the Novice-II position
LICENSES AND CERTIFICATIONS - REQUIRED
- RMA - Registered Medical Assistant (AMT) through an approved
credentialing certification agency, i.e. American Association of
Medical Assistant or American Medical Technologists OR
- CMA - National Certified Medical Assistant (NAHP) OR
- CMA - National Certified Medical Assistant (NCCT) OR
- CMA - National Certified Medical Assistant (NHA) OR
- CAAMA - Credentialed member, American Academy of Medical
Administrators (AAMA) OR
- CCMA - National Certified Clinical Medical Assistant (NHA)
OR
- EMT - Emergency Medical Technician - State Certification
AND
- BLS - Basic Life Support (AHA)
LICENSES AND CERTIFICATIONS - PREFERRED
- CPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS,
AND ABILITIES
- Demonstrates the skills and competencies necessary to safely
perform the assigned job, determined through on-going skills,
competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the
English language necessary to perform the essential functions of
this job, especially with regard to activities impacting patient or
employee safety or security
- Ability to effectively communicate with patients, physicians,
family members and co-workers in a manner consistent with a
customer service focus and application of positive language
principles
- Knowledge of medical practice and care of patients and ability
to assist with examinations, diagnostic and treatment procedures,
knowledge of medical equipment and instruments
- Skill in developing and maintaining clinical quality assurance
to maintain accurate medical records
- Demonstrate a learning attitude toward solving problems, using
good reasoning and judgment
- Provide safe patient-centered, compassionate and competent care
- Proficient in computer skills for documentation and
work-related purposes
- Completes required continuous training and education, including
department-specific requirements. Maintain current
certificationsSUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform Yes
- Scrubs Yes
- Business professional No
- Other (department approved) NoON-CALL
Note that employees may be required to be on-call during
emergencies (ie. DIsaster, Severe Weather Events, etc) regardless
of selection below.
- On Call NoTRAVEL
Travel specifications may vary by department
- May require travel within the Houston Metropolitan area
Yes
- May require travel outside Houston Metropolitan area NoCompany
Profile:Houston Methodist Specialty Physician Group is an integral
part of Houston Methodist's overall strategy to become one of the
nation's leading academic medical centers. Established as a
nonprofit corporation certified by the Texas State Board of Medical
Examiners, the Specialty Physician Group enables physicians to
maintain autonomy with respect to clinical practice while growing
their practice within an academic environment.Houston Methodist is
an Equal Opportunity Employer.
Keywords: Houston Methodist Specialty Physician Group, Houston , Medical Assistant - Orthopedics (Medical Center), Healthcare , Houston, Texas
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