Clinical Lead & Operations Support
Company: Goodside Health/Urgent Care for Kids
Location: Webster
Posted on: February 15, 2026
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Job Description:
Job Description Job Description About Urgent Care for Kids At
Urgent Care for Kids, we believe every child deserves access to
high-quality, compassionate healthcare. Our team works hard to
provide excellent care in a fast-paced, supportive environment
where collaboration and growth are encouraged. Job Summary The
Clinical Lead & Operations Support plays a dual role in supporting
both patient care and clinic operations. About 90% of this role is
dedicated to clinical and front-desk duties as a Utility Player,
while 10% of the role focuses on leadership and administrative
responsibilities. This is a hands-on position ideal for a strong
leader who enjoys both patient interaction and team management.
What You’ll Do Leadership & Operations Oversee daily clinic
operations and ensure proper staffing Create schedules, delegate
tasks, and monitor workflow Lead, coach, and mentor team members
while fostering a positive culture Manage payroll/timecards,
inventory, and supply orders Ensure compliance with HIPAA, OSHA,
and all federal/state regulations Participate in recruiting,
training, and onboarding new team members Track KPIs, patient
satisfaction, and operational performance Address patient concerns
and reviews Clinical & Front Office Duties Triage patients and
assist providers with procedures (splinting, wound care,
injections, labs, etc.) Administer medications as directed and
provide patient education Maintain exam rooms and support
lab/radiology procedures Perform front-desk functions such as
patient check-in, insurance verification, billing, and collections
Travel to other clinic locations when coverage is needed What We’re
Looking For Required High school diploma or equivalent Certified
Medical Assistant (RMA, CMA, NRCMA) with at least 2 years of
leadership/management experience BLS certification (AHA preferred)
1 year pediatric experience 1 year medical office management
experience Strong leadership, training, and customer service skills
Proficient in Microsoft Office Suite and EMR software Preferred CMA
or LVN (Texas or compact license, in good standing) Bilingual
(Spanish) 1 year urgent care experience Additional pediatric or
management experience Work Environment & Physical Requirements
Fast-paced urgent care clinic setting with regular patient
interaction Exposure to communicable diseases and clinical
substances Ability to stand/walk for extended periods and lift/move
up to 50 lbs Why Join Urgent Care for Kids? We’re committed to
creating a team that reflects the communities we serve. We embrace
diversity, equity, and inclusion—and believe that diverse teams
make the strongest teams . Apply today to join our mission of
making healthcare more accessible for children and families across
Texas! Powered by JazzHR T7FwXuItj4
Keywords: Goodside Health/Urgent Care for Kids, Houston , Clinical Lead & Operations Support, Healthcare , Webster, Texas
