the smart solution for Houston jobs

Hospital Collector

Company: Christus Health
Location: Houston
Posted on: June 14, 2018

Job Description:


The role of Patient Account Specialist is to provide collection/reimbursement services for CHRISTUS TLRA. This involves performing collection activities related to follow-up and account resolution, and includes communication to patients, clients, reimbursement vendors, and other external entities, while adhering to all client, state and federal guidelines. The ability to work effectively with all types of people and resolve issues is critical. Patient and client satisfaction is essential. Associates in the collection units are expected to have knowledge of the overall collection work processes for the active AR unit as well as the Bad Debt unit.


Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines and TLRA's business objectives.
Documents and updates patient account information in TLRA's collection software system timely and accurately.
Handles inbound patient account calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and requests.
Reviews account information for appropriate status in TLRA's collection system.
Makes an accurate decision when identifying non-self pay accounts by transferring accounts to appropriate work unit and documenting account information in the collection system.
Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards.
Performs research and analysis of account issues, and strives to resolve problems timely and accurately.
Demonstrates effective team relations with other members.
Promotes positive patient relations by communicating in a manner that demonstrates respect for the human dignity of patients and/or their families.
Performs other special projects as required as assigned.


A. Education/Skills:

High school diploma with a minimum of five years experience performing collection functions, preferably in a healthcare or patient care environment.
Solid knowledge and understanding of healthcare collections and reimbursement practices required. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May direct and lead the work of others. May report to manager or head of a unit/department. A wide degree of creativity and latitude is expected.

B. Experience:

Must be able to work in a team environment, prioritize and organize multiple tasks, and meet deadlines.
Excellent interpersonal skills to effectively interface with internal and external clients and customers at all levels.
Must be able to work a flexible work schedule to include evenings and weekends.
PC skills in a Windows environment are required.
Knowledge and utilization of desktop applications to include Word and Excel is essential.
Professional appearance, excellent verbal communication and time management skills is a requirement.

Keywords: Christus Health, Houston, Hospital Collector, Healthcare, Houston, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Healthcare Jobs

Registered Nurse II (RN) Surgical ICU Days - Houston Methodist Hospital
Description: Work Shift: DAYWork Week: varied br Job Summary br The RN II is a staff nurse, who as an experienced clinician functions at the Competent stage of Benner---s model of clinical practice.-- The RN II (more...)
Company: Houston Methodist
Location: Houston
Posted on: 06/18/2018

Acute-Care - Medical Transcriptionist
Description: Part-time Acute Care Tier 2 or Tier 3 Medical Transcriptionist working between 12 p.m. and 3 a.m. in your respective time zone Mommy Jobs Online is currently seeking medical transcriptionists to embark (more...)
Company: Mommy Jobs Online
Location: Pearland
Posted on: 06/18/2018

RN ICU Southeast, Nights
Description: RN ICU Southeast, NightsSoutheast HospitalJob DescriptionLocated in the heart of southeast Houston, Memorial Hermann Southeast Hospital has been caring for families in the Bay Area of Houston since 1986 (more...)
Company: Memorial Hermann Health System
Location: Houston
Posted on: 06/18/2018

Registered Nurse (RN) - Medical Overflow
Description: Bayshore Medical Center br ' Pasadena, TX br br br br Registered Nurse RN ' Medical br Overflow ' Full-time, Nights br br br br Bayshore Medical Center, a 345-bed facility has been (more...)
Company: Bayshore Medical Center
Location: Pasadena
Posted on: 06/18/2018

Therapist / Physical Therapist Job in Houston, Texas / Outpatient Sett
Description: This opportunity is available for an outpatient setting for 13 weeks. Therapist
Company: CompHealth
Location: Houston
Posted on: 06/18/2018

Medical Coders - Multi-specialty
Description: We need multi-specialty remote medical coders, contract, 3 years experienced, credentialed, inpatient coders in the following specialties for a teaching facility. NICU/PICU Hematology/Oncology
Location: Pasadena
Posted on: 06/18/2018

Women's Health Nurse Practitioner (Humble,TX)
Description: Women's Health Nurse Practitioner Humble,TX Dates Needed: ASAP
Company: LocumTenens.com
Location: Humble
Posted on: 06/18/2018

Locum Tenens Psychiatrist (Missouri City,TX)
Description: Locum tenens psychiatrist needed to cover clinical trials on a part-time basis. Flexible schedule, ideal for
Company: LocumTenens.com
Location: Missouri City
Posted on: 06/18/2018

Registered Nurse (RN) - Inpatient Bone Marrow Transplant - Days - Houston Methodist Hospital
Description: Work Shift: DAYWork Week: VariesJob Summary PRN 1 - 12 hr shift/week DUTIES AND RESPONSIBILITIES------------1. LEADERSHIP a. Provides care to increasingly complex patients and coordinates the interdisciplinary (more...)
Company: Houston Methodist
Location: Houston
Posted on: 06/18/2018

Family Practice Physician Outpatient Only Practitioner - Physicians Only Apply - Perm
Description: A Family Practice Physician Outpatient Only Practitioner practice is seeking a qualified physician
Company: Continuum Physician Recruiting
Location: Houston
Posted on: 06/18/2018

Log In or Create An Account


Forgot password?

Find us on Facebook

Find us on LinkedIn

Get the latest Texas jobs by following @recnetTX on Twitter!

Houston RSS job feeds