HoustonRecruiter Since 2001
the smart solution for Houston jobs

Retail Cosmetics Counter Manager - Clinique

Company: Macy's, Inc.
Location: Houston
Posted on: April 10, 2021

Job Description:

About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers. Our store management team has the privilege to lead, manage, and inspire a diverse and creative team in delivering store results. Part business consultant, part relationship guru, and 100% leader, you'll contribute and collaborate to drive the business forward. With frequent opportunities to advance, joining our store management team puts you on a fast-track to career success. Job Overview: As the leader of Sales and Customer Service, you will lead by driving sales and selling with focus on the Macy's customer. All activities related to presenting a clean, neat and organized shopping environment for our customers are under your direction. You will lead initiatives and related efforts to increase customer loyalty, while delivering on Macy's standards for customer service. With training, coaching and development, a team of Colleagues will grow following your leadership. Perform other duties as assigned. Essential Functions: * Drive and exceed sales goals by leading Macy's initiatives through coaching and recognition, while optimizing productivity and efficiency.* Lead customer service in the store. Ensure colleagues engage with customers and provide a friendly and easy to shop environment.* Support Manager, Operations & Visual Merchandising to complete all operational activities in store when needed, including Price changes, ad setup/takedown, Merchandising, fulfillment and RTVs driven by Workload Planning Meeting.* Review Sales and Star Rewards results and strategize action for continued improvement.* Review and utilize Sales data to provide colleague recognition; develop and communicate strategies to improve results.* Determine strategies to drive and motivate colleagues to solicit the Star Rewards Program by reinforcing the benefits of new accounts.* Continue to build the client relationship between Macy's Stylists and customers through MyClient and other customer acquisition initiatives.* Plan and execute events and community outreach.* Monitor and address performance issues on a timely basis.* Conduct ongoing Talent Analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction.* Actively fill open positions prioritizing internal colleagues in Commission, Specialist and High Level selling areas.* Interview, hire, train, direct, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance and behavioral expectations; address complaints from and resolve problems with colleagues.* Analyze reports in order to strategize and deliver results; implement action plans focusing on deficient areas and highlight growth opportunities.* Ensure most effective sales floor coverage through the development of workforce solutions and lead selling initiatives throughout the store as needed.* Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.* Regular, dependable attendance and punctuality. Qualifications and Competencies: * High School Diploma or equivalent required* 3-5 years related experience* Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners.* Ability to effectively plan and execute strategies.* Ability to monitor and maneuver workflow to achieve priorities.* Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays* Ability to draft reports and other communications, effectively present to management and internal and external business partners, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.* Working knowledge of Microsoft Word, PowerPoint, Excel and Exchange.* Self-motivated. Excellent organizational, prioritization, and time management skills. Ability to collaborate and function as a member of a team. Physical Requirements: * Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders* Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions* Frequently lift/move up to 25lbs This job description is not all-inclusive, and Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company's obligations under SFPC Art. 49 here. Candidates for positions in Los Angeles ONLY can review their rights and the Company's obligations under LA MC Ch. XVIII Art. 9 here. Candidates for positions in Philadelphia ONLY can review their rights and the Company's obligations under PC Ch. 9-3500 here. STORES00

Keywords: Macy's, Inc., Houston , Retail Cosmetics Counter Manager - Clinique, Hospitality & Tourism , Houston, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Now Hiring Daytime M-F Crewmembers - Cooks, Cashiers and Customer Service
Description: The Crewmember - At Raising Cane's, What We Do is serve the Perfect Box, Fast, Friendly, Clean Have Fun -- A Crewmember has the primary responsibility of providing a positive Customer experience, (more...)
Company: Raising Cane's
Location: Houston
Posted on: 04/14/2021

Receptionist
Description: What you'll do... br br Joining H R Block as a seasonal Receptionist means you'll relentlessly focus on how to wow clients now, and in the future. You'll need the ability to work a flexible schedule (more...)
Company: H&R Block
Location: Deer Park
Posted on: 04/14/2021

Inbound Financial Services Representative
Description: Job Description:Fidelity Investments' Racial Equity Diversity Pledge-Fidelity believes in, and is committed to, fair and consistent treatment for every associate and customer, and to creating a safe (more...)
Company: Fidelity Investments
Location: Deer Park
Posted on: 04/14/2021


Restaurant Delivery - Start Delivering Today
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Goodrich
Posted on: 04/14/2021

Block Advisors Multi-Unit Team Leader 3 - Lower Midwest
Description: What you'll do... br br This Job Posting covers openings in multiple office locations within the area. br br Joining Block Advisors as a Multi-Unit Team Leader, you'll provide leadership over (more...)
Company: H&R Block
Location: Houston
Posted on: 04/14/2021

Associate Team Leader - Houston 2, Tx
Description: What you'll do... br br This Job Posting covers openings in multiple office locations within the area. br br Joining us as an Associate Team Leader, you'll support a single retail office during (more...)
Company: H&R Block
Location: Clute
Posted on: 04/14/2021

Associate Team Leader - Houston 6, Tx
Description: What you'll do... br br This Job Posting covers openings in multiple office locations within the area. br br Joining us as an Associate Team Leader, you'll support a single retail office during (more...)
Company: H&R Block
Location: Cypress
Posted on: 04/14/2021

Part Time Cashier
Description: br Northern Tool Equipment is currently hiring for part-time Cashiers br br Job Summary br br The number one priority of this position is to assist our customers during
Company: Northern Tool + Equipment
Location: Houston
Posted on: 04/14/2021

Retail Merchandiser
Description: Retail Merchandiser-Driveline Retail Merchandising br br Do you want to work, but wish you had some flexibility in when you did your work We are currently hiring people like you to join our team (more...)
Company: Driveline Retail
Location: Houston
Posted on: 04/14/2021

Prep Cook - Copperfield Chili's
Description: Role Overview br br Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take (more...)
Company: Chilis
Location: Houston
Posted on: 04/14/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Houston RSS job feeds