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Customer Service Professional

Company: Investment Hr
Location: Houston
Posted on: April 10, 2021

Job Description:

Full time - Investmenthr - United States Posted On 02/24/2021 Job Information Job Opening ID 692 Client Name Blue Frog Plumbing and Drain Location Houston, TX 77065 Skilled Trades $15-$18 hourly Work Experience 3 years City Houston State/Province Texas 77065 Job Description At Blue Frog Plumbing + Drain, our goal is to provide unparalleled customer service in every situation.We expect excellence from our employees and in return, we will pay you what you're worth and provide an environment where you're given the respect and autonomy to make a job your own.We're looking for an Executive Assistant to join our team of industry professionals in our new West Houston location.Our Executive Assistant is the most important person in our organization as they are the first to speak with new clients, provide ongoing customer service to existing ones, and set the tone for our services and technicians.More than just administrative help, the Executive Assistant is a problem-solver, a great listener, and most importantly, a vital contributing member of the team.If you're looking for a long-term career and not just your next job, please apply today for immediate consideration.
JOB RESPONSIBILITIES:
---
-- Answer phones, respond to online inquiries and email requests for quotes and services
-- Provide administrative assistance and support to team members
-- Manage client records and schedule service calls
-- Maintain client relationships by communicating with current and past customers
-- Identify the needs of the customer and be a problem-solver
-- Handle client communication, correspondence, and all administrative duties
-- Be supportive; understand the circumstances of the customer and do your job with empathy
-- Communicate clearly and honestly with the customer and the team, verbally and in writing
-- Work closely with team members to ensure customer satisfaction
Requirements SUCCESSFUL CANDIDATES MUST HAVE:
---
-- High school diploma or equivalent
-- 3 + years of administrative experience preferred
-- Strong computer skills and willingness to learn about the industry
-- Bilingual in English & Spanish a plus
-- Strong troubleshooting and critical thinking skills
-- Ability to work in a fast-paced environment with excellent attention to detail
WHAT WE OFFER:
---
-- Benefits including Medical, Dental, and Vision
-- Company-provided training & continued employee development

Keywords: Investment Hr, Houston , Customer Service Professional, Hospitality & Tourism , Houston, Texas

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