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Customer Service Specialist

Company: Cenergy
Location: Houston
Posted on: November 22, 2021

Job Description:

--- 12 Month Contract with intent to hire full time --- Under direct supervision, acts as primary contact with affiliates, field PSL, and sales personnel. Ensures accurate and timely processing of orders. Job category Branch Pay rate Posted date 11/11/2021 Job ID Job type Roles and Responsibilities * Scheduling trucks * Maintaining relationships with carriers, internal stakeholders * May create invoices and shipping documentation. * Facilitates movements of materials to support PSL operations. * Utilizes knowledge of products and processes to service customer needs. * Serves as a liaison for communication with field personnel, engineering, manufacturing, procurement, etc. to fill customer requirements. * Coordinates cross- center and vendor supplied orders as required and monitors those shipments. * Works with Law Department to ensure export compliance and stays current regarding international material movements and shipping regulations. Qualifications and Education Requirements * Requires High School Diploma or GED * 2-4 years' experience in a customer service environment or related PSL experience. * Experience in logistics moving multiple modes * Open to quickly changing between tasks with the ability to deal with multiple levels within the organization * Logistics or Oil and Gas experience. Scheduling trucks, maintaining relationships with carriers, internal stakeholders Preferred Skills Additional experience in areas such as procurement, materials, or logistics is preferred. Work Schedule Normal Schedule with occasional after hours calls necessary (Mon-Friday) 7-4 or 8-5 Cenergy is a dynamic, diverse, woman-owned company that has provided stellar support to our clients globally for over 25 years! We hire extraordinary people, and each of our team members are encouraged to embody our core values to drive innovation and own it with integrity and trust while adding to our positive and forward thinking atmosphere. Cenergy employees can enjoy the following robust benefits and resources: * Ongoing Training (RSO, Systems, Software Programs, OSHA Safety, JJ Keller, etc.) * Continuous Employment Development and Learning * Ongoing Advocacy, internal assets with HSE, Legal and HR teams and experts to aid in Employee Career Path and Advancement * 401K * Aetna & Kaiser Group Medical Coverage * Dental Insurance Coverage * Vision Insurance Coverage * Basic Life Insurance & AD&D * Long Term Disability * Voluntary Short Term Disability * Access to Health Joy * GAP Medical Coverage * Direct Deposit * Health Savings and Flexible Spending Accounts

Keywords: Cenergy, Houston , Customer Service Specialist, Hospitality & Tourism , Houston, Texas

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