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Customer Service Representative - FT Evenings

Company: Affiliated Monitoring
Location: Houston
Posted on: November 22, 2021

Job Description:

Description:We have immediate openings for Evening Shift Customer Service Representatives. Shifts will include working on weekends.Big need for bilingual representatives in English & Spanish.Your schedule will be the same every week and overtime is voluntary.Located in a modern building in the Hobby Airport area, our state-of-the-art call center facility is the most advanced in the United States. As a Call Center Representative, you will act as our customers' first line of defense. Come join our talented customer service team where you will continuously learn new skills and work together to save lives!Customer Service Responsibilities:Monitor emergency alarm signals in a clean and modern call center environmentProvide excellent customer service to our customersCollect information from our customers to update their accountsFollow company processes and procedures to ensure the proper handling of each alarmThis job may include dispatching emergency services such as the police, fire department, or EMS. Requirements:Customer Service Qualifications:Fluent in English and Spanish preferredYou want to work in a fast paced call center environment where you will help protect people and keep them safeYou are detailed orientedYou have solid communication skillsYou enjoy learning new skills, systems, processes, and proceduresHS Diploma or GED requiredAccess to reliable transportationWe offer a competitive salary and benefits package including paid vacation, paid holidays, health/dental/vision insurance, a generous 401k plan with company match and a fully paid training program.

Keywords: Affiliated Monitoring, Houston , Customer Service Representative - FT Evenings, Hospitality & Tourism , Houston, Texas

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