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Customer Service Entry Level

Company: OBG Marketing
Location: Houston
Posted on: November 22, 2021

Job Description:

Over here, our Customer Service Reps are the key to our success and our growth as a company.As a CSR, you will train to master our product line, work hands on with clients and develop the skills you need to successfully grow and develop key accounts we partner with. We allow our employees to gravitate to areas of our business operations where they are the best fit and fully utilize the skills that make them unique. You will communicate with customers through phone, email, zoom and other virtual tools. With these tools, you'll correct customer issue, help them with purchasing our products/services and talk them though the benefits of working with us or upgrading their services.What do we have to offer? Take a look:The compensation package offers competitive pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But total compensation - or total rewards - extends beyond your paycheck and is designed to support both your personal and professional life, including:

  • Time Away: competitive holiday and flexible paid-time-off
    • Future Planning: plan for the near and long term with a retirement savings plan, educational assistance programs and other financial well-being programs
      • Health & Well-being: flexible insurance options that help you and your family stay on track physically, socially, emotionally and financially
        • Work-Life Balance: a schedule that works with you and other employee programsA successful Customer Service Rep should have these skills and qualifications:
          • Satisfactory problem-solving skills to help resolve customer complaints or needs
            • Excellent verbal and written communication skills to communicate product ideas to clients
              • Up-to-date understanding of the industry's consumer behavior
                • Strong customer service and interpersonal skills for dealing with different types of customers and clients
                  • Exceptional analytical skills for analyzing client data
                    • Time management and multitasking skills in order to handle multiple tasks and clients at once
                      • Advanced motivational and negotiation skills
                        • Strong organizational skills and attention to detailWe are actively reviewing all incoming applications. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work.Job Types: Full-time, ContractPay: $34,000.00 - $64,000.00 per yearBenefits:
                          • 401(k)
                          • Dental insurance
                          • Employee discount
                          • Health insurance
                          • Life insurance
                          • Vision insuranceSchedule:
                            • 8 hour shift
                            • Monday to FridaySupplemental Pay:
                              • Bonus payEducation:
                                • High school or equivalent (Preferred)Experience:
                                  • Customer Service: 1 year (Preferred)Work Location:
                                    • One locationWork Remotely:
                                      • No

Keywords: OBG Marketing, Houston , Customer Service Entry Level, Hospitality & Tourism , Houston, Texas

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