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Customer Service/inside Sales Representative

Company: OCUSOFT INC
Location: Rosenberg
Posted on: November 23, 2021

Job Description:

Job descriptionSummaryAssist in the achievement of the sales of OCuSOFT products in support of company goals and quotas.Essential Duties and Responsibilities

  • Drive sales by identifying and securing all relevant sales opportunities.
  • Serve as internal sales support for pre-defined territory locations to achieve or exceed assigned sales goals.
  • Work with the Field Sales team to drive territory coverage and maintain positive customer relationships.
  • Take incoming customers calls and inquiries.
  • Manage and resolve customer complaints.
  • Provide customers with product information.
  • Process orders.Competencies
    • Excellent communication skills, including active listening.
    • Service-oriented and able to resolve customer grievances.
    • Proficient computer skills with the ability to learn new software.RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/ExperienceHigh School diploma or equivalent is required. Experience in call center environment preferred but not required.Language AbilityAbility to respond to common inquiries or complaints from customers.Must be able to speak clearly.Math AbilityAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.Computer SkillsTo perform this job successfully, an individual should have knowledge of SAP or similar software programs.Work EnvironmentThe noise level in the work environment is moderately high. Must be able to focus on task with background noise.Physical DemandsThe employee is frequently required to sit for extended periods of time.Job Types: Full-time, Contract to Hire, Eligible for benefits once brought on as a full-time OCuSOFT employeePay: $14.00 per hourCOVID-19 considerations:Employees are required to have the COVID-19 Vaccine.Social Distancing.N95 required.Temperature checks.Job Types: Full-time, ContractPay: $14.00 per hourSchedule:
      • 8 hour shift
      • Monday to FridayCOVID-19 considerations:COVID-19 considerations:Employees are required to have the COVID-19 Vaccine.Social Distancing.N95 required.Temperature checks.Ability to commute/relocate:
        • Rosenberg, TX 77471: Reliably commute or planning to relocate before starting work (Preferred)Work Location:
          • One locationWork Remotely:
            • NoWork Location: One location

Keywords: OCUSOFT INC, Houston , Customer Service/inside Sales Representative, Hospitality & Tourism , Rosenberg, Texas

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