Posting Date Dec 10, 2021 Job Number 21146722 Job Category Food
and Beverage & Culinary Location Marriott Marquis Houston, 1777
Walker Street, Houston, Texas, United States VIEW ON MAP Brand
Marriott Hotels Resorts Schedule Full-Time Relocation? N Position
Type Management Located Remotely? N
Marriott International portfolio of brands includes both JW
Marriott and Marriott Hotels.
Marriott Hotels , Marriott Internationals flagship brand with
more than 500 global locations, is advancing the art of hosting so
that our guests can travel brilliantly. As a host with Marriott
Hotels, you will help keep this promise by delivering premium
choices, sophisticated style, and well-crafted details. With your
skills and imagination, together we will innovate and reinvent the
future of travel.
JW Marriott is part of Marriott International's luxury portfolio
and consists of more than 80 beautiful properties in gateway cities
and distinctive resort locations around the world. JW believes our
associates come first. Because if youre happy, our guests will be
happy. Its as simple as that. Our hotels offer a work experience
unlike any other, where youll be part of a community and enjoy a
true camaraderie with a diverse group of co-workers. JW creates
opportunities for training, development, recognition and most
importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the
way we take care of our associates. Thats The JW Treatment.
Management position that focuses on successfully accomplishing
the daily objectives in the kitchen. Leads staff while personally
assisting in all areas of the kitchen, including food production;
purchasing and kitchen sanitation. Position contributes to ensuring
guest and employee satisfaction while maintaining the operating
Education and Experience High school diploma or GED; 5 years
experience in the culinary, food and beverage, or related
professional area. OR 2-year degree from an accredited university
in Culinary Arts, Hotel and Restaurant Management, or related
major; 3 years experience in the culinary, food and beverage, or
related professional area.
CORE WORK ACTIVITIES
Ensuring Culinary Standards and Responsibilities are Met
Develops, designs, or creates new applications, ideas,
relationships, systems, or products, including artistic
Maintains food handling and sanitation standards.
Ensures all employees have proper supplies, equipment and
Performs all duties of Culinary and related kitchen area employees
in high demand times.
Oversees production and preparation of culinary items.
Ensures employees keep their work areas clean and sanitary.
Works with Restaurant and Banquet departments to coordinate service
and timing of events and meals.
Communicates areas in need of attention to staff and follows up to
ensure follow through.
Supports and assists with new menus, concepts and promotions for
the Restaurant outlets and Banquets.
Assists in determining how food should be presented and creates
decorative food displays.
Prepares and cooks foods of all types, either on a regular basis or
for special guests or functions.
Checks the quality of raw and cooked food products to ensure that
standards are met.
Supervising Daily Culinary Team Activities Ensures and maintains
the productivity level of employees.
Ensures completion of assigned duties.
Coordinates activities of cooks and workers engaged in food
Utilizes interpersonal and communication skills to lead, influence,
and encourage others; advocates sound financial/business decision
making; demonstrates honesty/integrity; leads by example.
Leads shifts while personally preparing food items and executing
requests based on required specifications.
Handles employee questions and concerns.
Identifies the developmental needs of others and coaching,
mentoring, or otherwise helping others to improve their knowledge
Conducts employee performance appraisal process, giving feedback as
Communicates performance expectations in accordance with job
descriptions for each position.
Participates in an on-going employee recognition program.
Monitors employee's progress towards meeting performance
Conducts training when appropriate.
Maintaining Culinary Goals Follows specific goals and plans to
prioritize, organize, and accomplish your work.
Monitors staffing levels to ensure that guest service, operational
needs and financial objectives are met.
Places orders for appropriate supplies and manages food and supply
inventories according to budget.
Participates in department meetings and continually communicates a
clear and consistent message regarding the departmental goals to
produce desired results.
Ensuring Exceptional Customer Service Provides services that are
above and beyond for customer satisfaction and retention.
Manages day-to-day operations, ensuring the quality, standards and
meeting the expectations of the customers on a daily basis.
Improves service by communicating and assisting individuals to
understand guest needs, providing guidance, feedback, and
individual coaching when needed.
Sets a positive example for guest relations.
Strives to improve service performance.
Handles guest problems and complaints seeking assistance from
supervisor as necessary.
Empowers employees to provide excellent customer service within
Additional Responsibilities Provides information to supervisors,
co-workers, and subordinates by telephone, in written form, e-mail,
or in person.
Serves as a role model to demonstrate appropriate behaviors.
Analyzes information and evaluating results to choose the best
solution and solve problems.
Complies with loss prevention policies and procedures.
Reports malfunctions in department equipment.
Attends and participates in all pertinent meetings.
Encourages and builds mutual trust, respect, and cooperation among
Marriott International is an equal opportunity employer. We
believe in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law.