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Restaurant Hostess / Host

Company: Westin Houston Medical Center
Location: Houston
Posted on: May 16, 2022

Job Description:


The Host/Hostess is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. By nature of the position, the Host/Hostess is the guest's first impression of the restaurant. This Host/Hostess greets guests promptly, courteously, graciously with eye contact, and a smile. Utilizing Open Table, the Host/Hostess takes reservations, reviews the daily reservation book and has the ability to seat guests without reservations. The Host/Hostess has a complete working knowledge of the menus, menu ingredients and what is unavailable for that day. A principle role within the restaurant, the Host/Hostess is familiar with server stations, their daily assignments, their personal timing patterns and their maximum workload capacity. The Host/Hostess is also familiar with frequent guests and knows their names and preferences. This leader is able to consistently ignite the human spirit by creating unrivaled hospitality experiences fueled by fun, enthusiasm and compassion that challenge each person to unlock their own potential.

Keywords: Westin Houston Medical Center, Houston , Restaurant Hostess / Host, Hospitality & Tourism , Houston, Texas

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