Store Manager
Company: Custom Ink , LLC
Location: Houston
Posted on: August 7, 2022
Job Description:
How you'll make a difference:You're a coach, community
activator, proactive consultant, educator, and think like a local
business owner. You'll lead the Store teams in creating excitement
around Custom Ink in the surrounding local community and with store
visitors to increase brand awareness, while advocating for the
development of our Store team members. You'll help create
excitement around Custom Ink in the surrounding community and for
visitors to the store to increase brand awareness. You understand
that Custom Ink is dedicated to delivering a WOW! customer
experience and know that it starts with genuine interaction and
builds into a long-term relationship. You'll report to the Regional
Manager. You'll be trusted to:As a Store Manager, you'll be our
customers' Custom Ink guide from beginning to end, working to
satisfy their custom gear needs all while building relationships
that keep them coming back again and again. Additionally, you'll
cultivate an engaged, motivated team, recruit and hire top talent
and maintain appropriate staffing levels. You'll strive towards
achieving store sales goals and other KPIs and ensure the team is
connected to these goals. You will drive proactive outreach efforts
for both yourself and the store team in order to build new long
lasting relationships. - How you'll be evaluated: -
- Convert warm leads and cold calls into new and repeat
orders
- Ensure stellar customer service throughout our entire
process
- Meet Store revenue goals
- Guide our local outbound outreach program
- Store Performance, Team Satisfaction & Retention (Sales / KPIs,
Overall team engagement, and team satisfaction) About You:If the
following sounds like you, apply at Custom Ink today! -
- You have a passion for driving relationship-based sales with
the long-term outcome of repeat business and customer loyalty. You
follow up with customers and use their feedback to promote
sales
- You are an active, visible leader; inspiring, motivating,
directing, and coaching others
- You comfortably and proactively reach out to customers by
phone, email or in-person
- Demonstrated ability to set standards, hold team members
accountable while providing and receiving quality feedback
- You maintain a sense of strong business acumen through
continuous curiosity around our metrics with a commitment to
driving better results to grow the business
- You have a true love for the local community. You seek and
discover ways to work with our Fundraising Team and participate in
key events in the community to enhance brand awareness -
- You are knowledgeable when it comes to computers and
technology.
- Bilingual - Spanish speakers a plus The Perks!
- $1000 signing bonus
- Working for a nationally & locally recognized top employer with
competitive pay, benefits, and perks -
- 15 paid days off in your first year. Bumps up to 25 in your
second! Plus major holidays. -
- Low premiums and copays for medical and dental with no
in-network deductible
- Free vision insurance
- Fun Custom Ink apparel and accessories
- T-shirts and jeans are welcome!
- Extensive and thorough initial training to set you up for
success
- Ample opportunities for learning and development both inside
and outside of the store channel. -
- Looking for a discount on a bunch of items ranging from health,
home, travel, auto and more? We offer a Perks at Work program to
all Inkers. Cover letters are preferred (not required), Custom Ink
values individuality, so use your judgment and write to us in your
own voice. CustomInk, LLC (""Custom Ink"") is an Equal Opportunity
Employer. We celebrate diversity in all forms and are committed to
maintaining a discrimination-free workplace that treats applicants
and employees with dignity and respect. Our employment process is
conducted without regard to race, color, religion, nationality or
ethnic background, sex, pregnancy, sexual orientation, gender
identity or expression, age, disability, protected veteran status,
genetic information, or other attributes protected by state,
federal, and local law.Custom Ink uses E-Verify to confirm the
employment eligibility of all new team members. To learn more about
E-Verify, including your rights and responsibilities, please click
. Read about our commitment to the safety of our team members
during COVID-19 .
Keywords: Custom Ink , LLC, Houston , Store Manager, Hospitality & Tourism , Houston, Texas
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