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Banquet Attendant

Company: The Post Oak Hotel at Uptown Houston
Location: Houston
Posted on: September 24, 2022

Job Description:

Job Description

Banquet Attendant
The Post Oak at Uptown Houston

The Post Oak Hotel is the only Texas Forbes Five-Star Hotel and Spa and Houston's only AAA Five-Diamond destination boasting elegant accommodations masterfully blended with extensive conference space, prominent office space, designer fashion, signature dining and sophisticated amenities all in one tower. The 700,000-square-foot tower embraces every desire of savvy business and leisure travelers alike.

The Post Oak Hotel is seeking a Banquet Attendant to join our hotel team. We hire individuals that are committed to providing a remarkable guest experience and changing the standard of luxury. If your skills and talents are a match for our needs, we can open the door to growth and leadership opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:


-Exhibit conduct in accordance with Federal and State laws and regulations, and the Post Oak Hotel and departmental policies and procedures.
-Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
-Provide consistently friendly and efficient service at all times, anticipating guests needs and requests.
-Set up banquet meal functions as prescribed by the Banquet Event order.
-Set tables, chairs, dance floors and staging according to the instructions from the Captain, Banquet Manager or the Banquet Director
-Provide prompt and professional service during banquet functions. Ensures that guest safety is of paramount consideration in the set-up of the room and in the arrangement and performance of all banquet set up needs.
-Is familiar with the banquet rooms, storage areas and back of the house.
-If appropriate, assist guest, clients and meeting planners with changes and movements.
-Is aware of all functions and activities in the Hotel during the shift.
-Attend to guest complaints and requests promptly and refers them to the immediate Supervisor.
-Ensure that tables, chairs, linens and banquet items are clean and kept in immaculate condition.
-Ensure that Meeting room waters, candies, pads and pens are set properly.
-Clear tables, chairs, linens, staging, podiums and all set up items upon conclusion of the events
-Refresh all banquet rooms when needed during breaks of the events.
-Reset all of the banquet rooms for the following day.
-Maintain cleanliness of function equipment, Housemen stations and banquet benches and surfaces.
-Handle equipment with care to avoid accidents, breakage's and damage.

Keywords: The Post Oak Hotel at Uptown Houston, Houston , Banquet Attendant, Hospitality & Tourism , Houston, Texas

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