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Customer Service Agent

Company: SpinXpress
Location: Houston
Posted on: November 26, 2022

Job Description:

We're seeking a positive, personable customer service representative for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get started!

Responsibilities:

Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
Communicate frequent customer suggestions to the team to troubleshoot
Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
Maintain customer accounts and update with new account information as needed
Create records of customer interactions and follow up to ensure all questions have been answered
Be A Part Of Experience A: Customer Service / Team Work / Community Satisfaction / Development - Career Growth
--- Build customer relationships within our communities by providing an Excellent Customer Service Experience
--- Greet, Help Thank our customers
--- Create a Fun and Welcoming Job environment by maintaining a clean, neat, and organized facility
--- Share our services, products, and promotions to find value for our customers. Be a part of changing the way people think about laundry. Partner with nonprofit organizations, schools football teams as we invest in our communities
--- Spend one-on-one time with different leaders in the company to help you achieve your personal goals
--- Talent Development support for our upcoming leaders to staff and place for our continued company growth
--- Be an integral part of our organization and help drive our growth

Qualifications:

Must possess exemplary interpersonal skills, communication skills, and active listening skills
High school graduate, G.E.D. recipient, or equivalent
Previous work in a customer-facing position
Availability / Competitive / Outgoing-Part Time Position
--- Flexible shifts available to meet your personal needs - available mornings, evenings, weekends, and overnights
--- Report to work on time and when scheduled
--- Stay in touch with other people just like you from other facilities through our internal social media app
--- Compete with coworkers, other stores, and drafted teams earning points when selling and exceeding productivity goals
--- Enthusiastic, High Energy, Outgoing, Competitive, Professional, and a Team Player

About Company:
SPINXPRESS

Come and join our SpinXpress Team and be a part of our Fun and Exciting Culture Transformation.

-Here at SpinXpress, our -Mission -is to deliver a Fun Environment Experience while at work keeping our focus on providing an Excellent Customer Service Experience within our Facilities and in our Communities - -Clean, Bright, Safe - That's The SpinXpress Way! -

Keywords: SpinXpress, Houston , Customer Service Agent, Hospitality & Tourism , Houston, Texas

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