Housekeeper

Company: Hotel Granduca Houston
Location: Houston
Posted on: November 26, 2022

Job Description:

OverviewHotel Granduca Houston is the first jewel in the crown of the Granduca Hotels Hospitality group. A leader in luxury hotels, Granduca Houston has the honor of being a member of the Leading Hotels of the World. Located in the heart of Uptown/Galleria area, this "hidden gem" is reminiscent of a private Italian villa, consisting of 122 guest rooms and luxury suites, spacious meeting rooms and a stunning ballroom with an amazing view of Il Giardino and our exhilarating saltwater pool - an oasis among the lush green landscape and beautiful palm trees. Relax with friends and enjoy the live music in Giorgio's Bar or experience the delectable cuisine in Alba Ristorante, one of Houston's most renowned fine dining Italian restaurants.The Language of Luxury, Service and SerenityThe Housekeeper will provide warm, inviting and clean guest rooms and public space while ensuring exceptional service according to Hotel Granduca standards.To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.ResponsibilitiesEnsure cleanliness of guests' rooms, suites, restrooms and public space according to Granduca standardsMaintain a cordial and professional demeanor towards internal and external guestsRespect guests' need for privacy and maintain confidentiality of guest informationDeliver Lost & Found items to LPReport maintenance and other issues to managementFollow the proper procedures when entering and cleaning guestroomsDust, mop, vacuum, polish, strip and replace linen and sanitize all areas of rooms, furniture and floors Empty ash trays and remove trash and clean kitchenetteRemove IRD trays and dishesPromptly respond to guest issues and requestsAdhere to the proper handling of chemicals according to OSHA regulationsPay attention to detail and report maintenance issues to managementComplete assigned rooms wirhin required timelineAdhere to handbook and hotel policies and Standard of AppearancePractice the Daily Core Values and 3 Steps of ServiceEnsure cart is adequately stocked and maintained in a neat and tidy mannerAssist the team as requiredPerform other duties as assignedQualificationsMinimum high school diploma or equivalent At least 2 years' experience as a Housekeeper in a luxury or full-service hotelExcellent organizational skills and demonstrate pride in workAttention to detail, ability to multi-task and meet deadlinesAble to work with minimum supervision -Must be dependable with excellent work ethicsGood communication skills and able to understand verbal and written instructionsBilingual - English/ Spanish - preferredAbility to pull, push or carry at least 70 lbsMust be able to stand and walk for long periods, bend, kneel, crouch, reach, use both hands, sit, see, hear, smell, touch Must be able to work assigned shifts, including weekends and holidays Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. -

Keywords: Hotel Granduca Houston, Houston , Housekeeper, Hospitality & Tourism , Houston, Texas