Associate Manager - Full Time
Company: Tumi, Inc
Posted on: January 26, 2023
Since 1975, TUMI has been creating world-class business and travel
essentials, designed to upgrade, uncomplicate, and beautify all
aspects of life on the move. Blending flawless functionality with a
spirit of ingenuity, we're committed to empowering journeys as a
lifelong partner to movers and makers in pursuit of their passions.
Designed in America, for Global Citizens everywhere. The brand is
sold globally in over 75 countries through more than 1,900 points
of sale. For more about TUMI, visit www.TUMI.com.
Brand Detail: - -
Our standards are exceptional, and we stand by everything we do.
We treat our products, people and clientele with the total
dedication they deserve. -
When it comes to forward thinking, we are foremost. -
We are all Global Citizens and look to contribute to a global
ENTREPRENEURIAL SPIRIT -
Each of us is empowered to create personal and collective progress.
As part of our Retail team, the Associate Manager is responsible
for creating a client experience that accurately reflects the ethos
of our brand while building and maintaining strong client
relationships and driving sales through outstanding service. -
The ideal candidate is committed to client service, demonstrating a
strong understanding of, if not passion for, the luxury, travel,
fashion, and lifestyle markets. -
The TUMI retail environment encourages an entrepreneurial spirit,
offering growth opportunities over time as we work together to
increase sales, KPI's, build client awareness, provide world-class
service, and grow the brand.
Performance to Goals:
--- Meet and exceed individual and store baseline goals for
personal sales and KPI metrics inclusive of conversion, DPT, UPT
and Client Data Capture.
Leadership and Initiative:
--- Display a good sense of initiative, able to plan and
prioritize, display strategic thinking, and champion change in an
effective manner. -
--- Take pride in work and strive for excellence.
--- Take responsibility for performance and complete all assigned
tasks and meet deadlines.
--- Training and Developing: Help teach others training content
through consistent roleplay and coaching. Demonstrate an openness
to new ideas and concepts while quickly learning and applying to
the job. Monitor and assist the Store Manager with the training and
development for store associates. Complete quarterly goalsetting
for personal development.
--- Coaching and Feedback: Clearly articulate strengths, goals and
opportunities. Show critical thinking capabilities and is solution
oriented. Utilize company tools to create a 360-degree coaching
Communication and Relationship Building:
--- Exercise strong written and verbal skills. -
--- Adapt communication skills upwards, laterally and to their
--- Demonstrate ethical conduct when completing job duties. -
--- Promote the organization's business goals and adapt flexibly to
--- Collaborate effectively with team.
--- Manage personal timecards to ensure payroll accuracy. -
--- Maintain Tumi University Training. -
--- Adhere to all company policies and procedures.
Visual Merchandising/Client Experience:
--- Ensure the store follows the visual guidelines and directives.
--- Enforce excellent client services through the emphasis of
utilizing client books, thank you cards and executing event
--- Ensure a consistent superior client experience.
--- Understand the TUMI brand and have true passion for the
lifestyle, clients, and product assortment.
--- Value a collaborative environment.
--- The retail team stands, moves around the store, lifts, pushes
boxes that weigh 30 pounds, and uses a ladder to complete job
--- Have strong sales and client experience, preferably in the
--- Can demonstrate proven success in meeting sales goals and
--- Have a strong sense of integrity and an ability to lead by
--- Have strong time management skills.
Associate Benefits: -
--- Career pathing
--- Work-life balance
--- Paid time off
--- Medical, dental, vision, life insurance
--- Pet Insurance
--- Tuition Reimbursement
Tumi---. Perfecting the Journey
* This job description is not an exhaustive list of all functions
that may be required, and this description may be subject to
change. - Nothing in this description restricts TUMI's right to
assign or reassign duties and responsibilities to this position at
any time. - -Employees or applicants who believe they need a
reasonable or religious accommodation should request one from
management or Human Resources. - The Company complies with all
applicable accommodation requirements. - -
Minimum Pay Rate:
Maximum Pay Rate:
Keywords: Tumi, Inc, Houston , Associate Manager - Full Time, Hospitality & Tourism , Houston, Texas
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