Restaurant Associate
Company: 7-Eleven, Inc.
Location: Houston
Posted on: May 28, 2023
Job Description:
Overview:The Restaurant Associate is responsible for providing
prompt, efficient, effective safe and courteous quality food
service to the guest. These objectives are obtained through quality
of guests, merchandising handling, cleaning, maintenance, safety,
security, and other general duties as assigned. Cultivate a
G-U-E-S-T in Mind Culture.1. Focus on the wildly important.2. Be a
leader.3. Be committed to the guest.Responsibilities:
Provides prompt, courteous service by
greeting and assisting guests.Performs duties necessary to maintain
stores cleanliness, and basic upkeep (food preparation areas,
shelves, counter space, etc.), ensuring that areas are sanitary and
presentable at all times.Complies with all food safety behaviors
including but not limited to proper food handling procedures,
temperature requirements, and bad merchandise record. (All
Restaurant Associates are required to wear latex gloves while
handling and preparing food products.)Maintains knowledge of all
products offerings and promotions. Supports advertising campaigns,
sales promotions, and properly displays food. (Building and taking
down of display)Maintains 100% in-store efficiency on top selling
menu items.Receives product from vendor and follows correct
procedures (building and taking down displays.) In addition to
assisting management with ordering and vendor check-in.Monitors
food activities to ensure that guests receive exceptional service.
Examine food products to ensure that it is correctly priced.
(Inventory levels, pricing, stocking and rotating
merchandise.)Keeps food service display fully stocked, ensuring
merchandise faces front at all times.Prepares food items per
required menu and recipe for affiliated stores.Assembles
high-margin products as directed by Food Service or Facility
Manager.Follows Company policies and procedures, and all laws
governing beverage and tobacco sales.Follows all credit card, money
order, and check cashing policies.Regularly looks for, and
eliminates safety hazards. Reports unsafe acts or conditions to
management.Prepares required accident/incident reports; immediately
reporting such activity to management.Uses suggestive selling
techniques, when operating the cash register, and all
point-of-sales equipment.Follows Company policies and procedures
established to prevent loss of cash and merchandise due to actions
by employees, vendors, and guests.Safeguards cash and merchandise;
follows Company robbery prevention and reaction procedures as
provided in the Emergency Response Reporting Procedures and Policy
Manual.Reacts to and reports customer complaints tactfully and
promptly.Maintains a professional personal appearance in accordance
with Company Uniform and Personal Appearance Policy.Reports to work
on time and when scheduled.Performs other duties as
assigned.Qualifications:Education and ExperienceHigh School diploma
or GED is preferred. Previous food service experience is preferred.
Must maintain current food handlers or food safety certification as
required by county. Must be authorized to work in the United
States. Knowledge and SkillsDemonstrates sales and customer
services skills. Ability to read and interpret documents such as
rules, operating and maintenance instructions and procedure
manuals. Ability to write routine reports and to speak effectively
before customers and employees. Ability to add, subtract, multiply
and divide in all units of measure using whole numbers, common
fractions and decimals. Ability to exercise sound judgment and work
with minimum supervision. Ability to perform basic computer skills.
Physical FunctionsMust be able to stand and/or walk for full
shift.Ability to occasionally lift and/or carry up to 50 pounds
from ground to overhead, and/or 60 pounds from ground to waist
level, up to thirty minutes of workday (i.e., assisting in
stocking/maintaining inventory levels).Ability to push, and pull
with arms up to a force of 128 pounds (i.e., utilizing hand
truck.)Ability to bend at the waist with some twisting, up to one
hour of the workday.May be required to climb a ladder and/or stool,
kneel or crouch to store or retrieve materials and/or place or
remove signs.Ability to grasp, reach, and manipulate objects with
hands all day. This handwork requires eye-hand coordination and may
require bilateral coordination of hands, up to four hours of the
workday.Working ConditionsEmployee performs approximately 95% of
work indoors. Outside work will be required.Employee is exposed to
intermittent indoor cold temperature extremes when working in the
walk-in cooler and/or freezer.Work ScheduleCommitted to work
assigned hours.Must be able to work flexible hours (nights,
weekends, and holidays.)Stores operate 24 hours a day, 7 days a
week.Reasonable accommodations may be made to enable individuals
with disabilities to perform essential job functions. Essential
functions are job duties that an employee must be able to perform
with or without reasonable accommodation. All of the
responsibilities listed above are considered essential job
functions to this position. #INDSJ711Store Location:Store
4096611350 Jones RoadHouston, TX, 77065United States
Keywords: 7-Eleven, Inc., Houston , Restaurant Associate, Hospitality & Tourism , Houston, Texas
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