Inside Sales/Customer Service

Company: Burnett Specialists
Location: Houston
Posted on: May 28, 2023

Job Description:

Distribution -company in Northwest Houston is looking to add an Inside sales person to their team.






Looking for a talented and experienced Inside Sales Representative to help support and grow a wholesale import and distribution business


The ideal candidate will be a hard-working professional who has experience and is able to undertake a variety of sales/office tasks and work diligently under pressure. Must be friendly and enthusiastic to provide customer service or establish new customers. Having an understanding of hydraulic systems and components is a plus.



Responsibilities

• 
  
• Wide range of tasks - MAJORITY of the time will be spent answering phones/emails and interacting with customers. It would include providing quotes, entering orders and any other type of sales support needed.
  
• Provide knowledgeable answers to questions about product, pricing and availability (understanding customer needs and offering solutions and support)
  
• Work with internal departments to meet customer needs
  
• Maintain trusting relationships with customers and colleagues
  
• Maintaining database (CRM, Excel, etc) of prospective client information
  
• Helping with inside sales and other office tasks as needed such as researching potential leads, making sales calls, etc.
  
• Making outbound prospective phone calls to convert prospects to new customers.
  
  
  
  
  Skills
  
  
  • 
    
  • Proven experience in customer service (at least 1-3 years)
    
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
    
  • Knowledge of "back-office" computer systems (ERP software, MS Office)
    
  • Ability to multi-task, organize, and prioritize work
    
  • Analytical abilities and aptitude in problem-solving
    
  • Ability to generate new business from leads is a PLUS
    
  • Hydraulics industry knowledge is a PLUS and some mechanical background is helpful
    
    
    
    
    
    
    
    
    HOUNW35 -

Keywords: Burnett Specialists, Houston , Inside Sales/Customer Service, Hospitality & Tourism , Houston, Texas