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Full Time Customer Service Representative (Entry Level)

Company: AMG Marketing
Location: Houston
Posted on: May 13, 2024

Job Description:

Our company is a direct sales and marketing firm working on behalf of renewable energy organizations. We utilize a direct marketing approach. Due to our record-breaking numbers, our clients have given us the green light to hire a Full Time Customer Service Representative.We are looking to immediately hire self-motivated, positive, and passionate candidates to develop into Full Time Customer Service Representative. Ideal Full Time Customer Service Representatives are seeking professional growth, a great work atmosphere, and opportunity for the future.You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply. Responsibilities of the Full Time Customer Service Representative:

  • Engage with customers in person to address inquiries and concerns regarding our green energy solutions.
  • Deliver comprehensive information about our client's dynamic range of products and services, tailored to the specific goals of each campaign.
  • Resolve product-related issues efficiently, escalating matters to the management team when necessary for swift resolution.
  • Maintain accurate and up-to-date customer records, documenting interactions to ensure effective communication and follow-up.
  • Develop and maintain a knowledge base of the evolving renewable energy services

Keywords: AMG Marketing, Houston , Full Time Customer Service Representative (Entry Level), Hospitality & Tourism , Houston, Texas

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