Field Service Technician
Company: Rittal North America LLC
Location: Houston
Posted on: May 28, 2023
Job Description:
Field Service TechnicianSeeking hands-on Field Service
Technician with industrial & commercial HVAC experience! If you
have HVAC, climate control, industrial chillers maintenance, repair
experience, and enjoy working with customers in the field, then
come join a global leader in industrial and IT
enclosures.Locations: -Houston TXAbout US:Rittal manufactures the
world's leading industrial and IT enclosures, racks and
accessories, including high efficiency, high-density climate
control and power management systems for industrial, data center,
outdoor and hybrid applications. It is an exciting time join the
world's largest enclosure manufacturer as we expand our US service
network.Responsibilities: -
Provide on-site customer support for
climate control product installation, planned maintenance, repair,
and service training.Complete required service reports and
communicate to relevant persons.Communicate/coordinate field
service activities with customer and/or local Rittal sales
personnel.Provide telephone technical support to customers and
service partners.Promote Service Contracts through customer
interaction and communication.Understand customers' requirements
and provide most cost effective solution from Rittal.Other duties
as assigned.Knowledge & Experience:
Minimum of 3-years' experience in air
conditioner repair as well as EPA certified for refrigerant
recovery and servicing of CFC based units.Possess strong mechanical
and electrical aptitude and experience using electrical meters and
troubleshooting.Experience in repairing of industrial recirculating
chillers is preferred.Previous field service is a plus.Working
knowledge with Microsoft Office: Outlook/Email, Excel, and
Word.Physical Requirements, Mental & Safety Requirements:
Stand or Sit for long durations of
time, up to and exceeding 8 hoursWork with hand tools, power tools,
computer and use keyboard for up to and exceeding 8 hours. Stand,
walk, bend, twist, and reach frequently throughout the work
shift.Occasionally lift up to 80 pounds to waist level; frequently
lift 25 - 50 pounds to waist level and up to 25 pounds above the
shoulders.Work in a fast paced environment, adapt to assignment
changes easily, ability to multi-task, learn repair and office
procedures.Learn to use new software.Must be detailed oriented;
communicate effectively via oral and written with all levels of
vendors and customers.Wear safety-toed footwear, safety glasses
with side shields, hearing protection and additional personal
protective equipment where required.What we offer -is an
opportunity to be a part of a team that increases the optimization
and efficiency of our Global Company. Our goal is to create a safe
work environment that our customers can trust us to deliver quality
products. We enjoy all the benefits of an international company
quickly growing in the USRittal North America is an equal
opportunity employer. We will not discriminate against any
applicant or employee on the basis of sexual orientation, gender
identity, race, gender, religion, age, national origin, color,
disability, or veteran status.
EOE/Minority/Female/Disabled/Veteran. - -If you require reasonable
accommodation for any part of the application or hiring process due
to a disability, you may contact the company's Human Resources
Department at (937) 399-0500.This option is reserved for
individuals who require accommodation due to a disability.Rittal
North America LLC is proud to be an affirmative action/equal
opportunity employer. EOE, including Disability/Vets.Powered by
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Keywords: Rittal North America LLC, Houston , Field Service Technician, IT / Software / Systems , Houston, Texas
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