Field Service IT Technician

Company: Vodastra
Location: Deer Park
Posted on: May 28, 2023

Job Description:

Vodastra Technologies is -seeking a Field Service IT Technician -to join our team! You will resolve computer-related issues for your clients. -Responsibilities:

• Provide technical assistance with computer hardware and software
• Resolve issues for clients via phone, in person, or electronically
• Recommend hardware and software -improvements
• Track customer issues and resolutionsQualifications:Please contact Kwasi@214-613-3392 -or CS@vodastra.com if you meet these qualifications.
  • Previous experience in IT, customer service, or other related fields.
  • Strong troubleshooting and critical thinking skills.
  • Printer/copier and laptop/desktop -experience, technical training, or equivalent combination of education and technical experience.
  • Computer skills including Microsoft Office Products, networking, and internet browsers.
  • Knowledge of using -diagnostic tools, service aids, and product schematics, to assess and resolve equipment and system failures
  • Ability to maintain and complete accurate record keeping and processing of paperwork.
  • Must work well independently, as well as follow directions.
  • Able to handle more than one responsibility at a time.
  • Able to work under deadline pressures.
  • Strong communication skills, organizational skills, and time Management.
  • Ability to build rapport with clients.
  • Positive and professional demeanorHP systems such as HP point of sale systems, Printers, POS, Desktop, Laptops, Tablets etc. qualified or willingness to train and certify plus -work in a ticketing system...is a plus.Powered by JazzHR

Keywords: Vodastra, Houston , Field Service IT Technician, IT / Software / Systems , Deer Park, Texas