Software Engineer
Company: Honeywell
Location: Houston
Posted on: April 24, 2024
Job Description:
Join a team recognized for leadership, innovation and
diversityThe Technical Support Group in Honeywell Connected
Industrial (HCI) is responsible for supporting the customer
base
worldwide. - The team consists of over 80
highly skilled engineers with many years of experience in advanced
process
technologies, located throughout the world.
This team supports the UniSim Design suite of simulation
tools - principally UniSim Design but also covering UniSim Heat
Exchangers,
UniSim Flare and other tools. - The UniSim
Design Suite is used globally by operating companies like Shell,
ENI and
Equinor, EPCs like McDermott and Saipem and consultants like
Genesis and SNC
Lavalin.
This is a thriving and fast-growing business within
Honeywell and offers the successful candidate good career potential
within a
global leader in the industry.Key Responsibilities
- Provide product and application support for external
customers
- Provide management of customer problems by excellent
communication, responsive follow up and advocacy of customer issues
within Honeywell
- Collaborate closely with the other members of the team both
locally and globally to solve customer problems and to exchange
knowledge and best practices
- Contribute text and video based entries to the online Knowledge
Base and monthly customer newsletter
- Participate in review and testing of new releases to ensure
customer issues are resolved
- Deliver customer training and provide technical support to the
sales organization
- Assist the UniSim - Design Suite Team Leader to develop and
implement strong teamwork processes and standards
- Share knowledge and best practices within the team.
- Act as a technical mentor for less experienced team
members
- This is a global position. - The scope will cover the global
customer base
but with a focus on customers in NA.
- Travel: 10%, within NA region
- No. of direct reports: None -WE VALUE
- High customer satisfaction levels as measured in the customer
satisfaction survey
- Ability to resolve customer issues within an agreed Service
Level
- Strong interest in developing a career in the modelling &
simulation field
- Excellent problem solving and troubleshooting skills and
attention to detail
- Excellent verbal and written technical communication &
presentation skills
- Customer focused mentality
- Bachelor/Master's degree in Chemical/Process Engineering or a
closely related field
- Eight-Ten years relevant experience - use of simulation tools
(UniSim Design, HYSYS, Pro/II, Aspen+, etc.) ideally some
industrial experience- some knowledge of refinery processes
(separation/reactors) desirable
- Strong understanding of thermodynamics, heat & material
balances, separation and process regulatory control
- Fluent in English;
additional languages an assetAdditional Information
- JOB ID: HRD222555
- Category: Engineering
- Location: 2101 CityWest Blvd,Houston,Texas,77042,United
States
- Exempt
- Honeywell is an equal opportunity employer. Qualified
applicants will be considered without regard to age, race, creed,
color, national origin, ancestry, marital status, affectional or
sexual orientation, gender identity or expression, disability,
nationality, sex, religion, or veteran status.
Keywords: Honeywell, Houston , Software Engineer, IT / Software / Systems , Houston, Texas
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